Catering Sales Manager OEM/HM
Crestline Hotels & Resorts · Akron, OH · Yesterday
Business DevelopmentFull-time
About the role
The Catering Sales Manager sells, plans, and oversees all events booked at the hotel.
Responsibilities
- Sell social catering events, service accounts, develop and follow up on leads for assigned markets.
- Negotiate and finalize contracts and banquet event orders (BEO) by meeting with and/or telephoning clients.
- Achieve sales goals.
- Plan and detail each event booked, including oversight of the entire function.
- Anticipate or react to group problems and provide solutions.
- Prepare specialized reports as needed.
- Monitor budgeted revenue goals and assist in creating plans and actions to generate business.
- Ensure all guest checks, payments, master folios, and advanced deposits are submitted to accounting.
- Submit any other necessary information to appropriate departments for successful catering business.
- Represent the company at trade association meetings to promote the property.
- Communicate directly with the Executive Chef, Banquets, and Conference Services regarding all changes to set-up and final counts.
- Belong to associations that aid in continuing education and securing future business.
Requirements
- High school diploma or GED plus two (2) to five (5) years of experience in hotel and/or conference center sales, with extensive knowledge and ability to coordinate wedding ceremonies and receptions; or equivalent combination of education and experience.
- Bachelor’s degree preferred.
- Minimum of 2 years of sales manager experience or a degree in hospitality.
- Ability to effectively and efficiently utilize a variety of computer programs (e.g., Word, Excel, MICROS, property management system).