Catering Sales Manager - OEM

We need to output HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. We must not repeat job title. Must not include Job ID etc. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, application instructions. So we need to extract substantive info. Let's parse the posting: - Intro about company culture: "Driftwood Hospitality Management’s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services — all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel." That could be "About the role" or maybe "About the company". The instruction says use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we can map. - Job Summary: "Solicit, book, plan and coordinate meetings/functions while maximizing the banquet space to meet/exceed sales goals. Utilize prospecting skills and strong business sense to consistently exceed catering revenue goals. Report all Catering activities to the Director of Catering Sales or Director of Sales & Marketing. Support all Corporate and hotel initiatives as needed." That's responsibilities. - Essential Job Functions: includes a lot of bullet-like sentences. We'll need to extract list items. - Business Results: many responsibilities. - Guest Satisfaction: responsibilities. - Leadership, Building Relationships, Managing Work Execution, Organizational Learner: these seem like competencies/skills. - Qualifications: includes "Experience MUST HAVE PRIOR MARRIOTT EXPERIENCE.2 or more years of hotel catering experience or similar industryProven track record of a consistent ability to provide quality servicePrevious leadership experience preferred". Also "Skills And Knowledge" list. - Physical Demands: maybe not needed as a section unless we have a specific heading; not in list of allowed headings. Could be omitted or maybe put under Requirements? But we should not invent sections. Probably we can ignore Physical Demands as not requested. - Benefits: includes "PAY RANGE IS $60,000 TO $ 68,000 on an OEM Basis. BONUS ELEGIBLE401(k)Disability insuranceEmployee assistance programHealth insuranceLife insurancePaid time offRoom DiscountsEmployee Food and Beverage Discounts". So we have Pay and Benefits. - EEO boilerplate to remove. Thus we need sections: About the role (company culture), Responsibilities (Job Summary + Essential Job Functions + Business Results + Guest Satisfaction maybe), Requirements (maybe experience?), Qualifications (maybe skills?), Skills (maybe leadership competencies), Benefits, Pay, Schedule (if any schedule info: "The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week." That's schedule info). So we can include Schedule section. We must not create sections with filler like "commensurate with experience". We have actual content. We must preserve ALL substantive information; do not invent or summarize away detail. So we need to include all details from the posting, but we can format as lists. We need to avoid duplication. We'll need to extract list items for responsibilities, qualifications, skills, etc. Let's parse sections: **About the role** (company culture): - Driftwood Hospitality Management’s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. - Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services — all with outstanding client service. - Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel. **Responsibilities**: combine Job Summary, Essential Job Functions, Business Results, Guest Satisfaction, etc. Let's list them as bullet points. From Job Summary: - Solicit, book, plan and coordinate meetings/functions while maximizing the banquet space to meet/exceed sales goals. - Utilize prospecting skills and strong business sense to consistently exceed catering revenue goals. - Report all Catering activities to the Director of Catering Sales or Director of Sales & Marketing. - Support all Corporate and hotel initiatives as needed. From Essential Job Functions (the long paragraph). We need to break into distinct duties. The paragraph is a run-on; we can split by sentences. Let's copy the Essential Job Functions text: "This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week. Business Results Solicit, negotiate, and book new and repeat business through efforts (sales calls, telemarketing, mailings, networking, etc...) while maximizing banquet space to meet/exceed revenue goals.Execute a territorial marketing strategy to capture the maximum amount of revenue and meet/exceed sales goals.Plan, upsell and detail the meeting/function with the client including space requirements, times, equipment, menus, themes/decorations, etc. Complete the contracts, prepare the appropriate paperwork, coordinate with the appropriate areas in the hotel, and resolve any issues, complaints, and problems to ensure quality product delivery and customer satisfaction. Prepare status and period end reports to keep management abreast of activities.Maintain up-to-date knowledge of corporate/hotel procedures and products and the competition's product, strengths and weaknesses to continually improve sales strategies and the achievement of goals.Responds to incoming catering opportunities for the hotel.Proactively identifies, qualifies, and solicits new catering business to achieve personal and hotel revenue goals.Closes the best opportunities for the hotel based on market conditions and hotel needs.Understands competitors’ strengths and weaknesses and knows how to sell against them.Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.Effectively develops relationships within community to strengthen and expand customer base for catering sales opportunities.Effectively manages and develops relationships with key internal and external stakeholders.Ensures a high level of customer satisfaction.Builds and strengthens relationships with existing and new customers to include sales calls (to include outside sales calls), prospecting/solicitation calls, entertainment, bridal shows, etc.Effectively use sales resources and administrative/support staff.Conducts site inspections.Creates proposals as required.Creates contracts as required. Possesses excellent telephone sales skills.Possesses strong overall sales skills.Understands contract management and legalities.Possesses operational knowledge and/or appreciation of operations challenges.Has basic knowledge of food and beverage compositions.Is knowledgeable of food trends, food and beverage composition, and menu planning. Exercises creativity in designing catering sales solutions.Understands food and beverage forecasting and attrition.Understands need time strategy as developed by the Revenue Management Team (i.e. Director of Sales & Marketing and Director of Catering Sales).Follows all Free Sell guidelines as specified by the Director of Catering Sales & Director of Sales & Marketing.Follows all sales strategy as specified by the Director of Catering Sales & Director of Sales & Marketing.Understands and achieves team and individual goals.Possesses software knowledge (Microsoft Office, etc.).Possesses systems knowledge (MARSHA, CI/TY, or other similar programs).Participate in communication and professional organizations to maintain high visibility and promote sales. Perform special projects and other responsibilities as assigned. Participate in task forces and committees as required.Due to the nature of the business the individual may be required to do other duties and special projects as assigned by the supervisor." We need to extract duties from this. Many sentences start with verbs. Let's list them: - Solicit, negotiate, and book new and repeat business through efforts (sales calls, telemarketing, mailings, networking, etc...) while maximizing banquet space to meet/exceed revenue goals. - Execute a territorial marketing strategy to capture the maximum amount of revenue and meet/exceed sales goals. - Plan, upsell and detail the meeting/function with the client including space requirements, times, equipment, menus, themes/decorations, etc. - Complete the contracts, prepare the appropriate paperwork, coordinate with the appropriate areas in the hotel, and resolve any issues, complaints, and problems to ensure quality product delivery and customer satisfaction. - Prepare status and period end reports to keep management abreast of activities. - Maintain up-to-date knowledge of corporate/hotel procedures and products and the competition's product, strengths and weaknesses to continually improve sales strategies and the achievement of goals. - Responds to incoming catering opportunities for the hotel. - Proactively identifies, qualifies, and solicits new catering business to achieve personal and hotel revenue goals. - Closes the best opportunities for the hotel based on market conditions and hotel needs. - Understands competitors’ strengths and weaknesses and knows how to sell against them. - Uses negotiating skills and creative selling abilities to close on business and negotiate contracts. - Effectively develops relationships within community to strengthen and expand customer base for catering sales opportunities. - Effectively manages and develops relationships with key internal and external stakeholders. - Ensures a high level of customer satisfaction. - Builds and strengthens relationships with existing and new customers to include sales calls (to include outside sales calls), prospecting/solicitation calls, entertainment, bridal shows, etc. - Effectively use sales resources and administrative/support staff. - Conducts site inspections. - Creates proposals as required. - Creates contracts as required. - Possesses excellent telephone sales skills. - Possesses strong overall sales skills. - Understands contract management and legalities. - Possesses operational knowledge and/or appreciation of operations challenges. - Has basic knowledge of food and beverage compositions. - Is knowledgeable of food trends, food and beverage composition, and menu planning. - Exercises creativity in designing catering sales solutions. - Understands food and beverage forecasting and attrition. - Understands need time strategy as developed by the Revenue Management Team (i.e. Director of Sales & Marketing and Director of Catering Sales). - Follows all Free Sell guidelines as specified by the Director of Catering Sales & Director of Sales & Marketing. - Follows all sales strategy as specified by the Director of Catering Sales & Director of Sales & Marketing. - Understands and achieves team and individual goals. - Possesses software knowledge (Microsoft Office, etc.). - Possesses systems knowledge (MARSHA, CI/TY, or other similar programs). - Participate in communication and professional organizations to maintain high visibility and promote sales. - Perform special projects and other responsibilities as assigned. - Participate in task forces and committees as required. - Due to the nature of the business the individual may be required to do other duties and special projects as assigned by the supervisor. Also Guest Satisfaction section: "Guest Satisfaction Ensures a high level of customer satisfaction and builds long terms mutually beneficial customer relationships to support future revenue growth.Coordinates and communicates verbally and in writing with customer (internal and external) regarding event details. Follows up with customer post-event.Makes presence always known to customer during this process, regardless of which hotel they sit at. Greets customer during the event phase and hands-off to the Convention Services department for the execution of details. Is available to solve problems and/or suggest alternatives to previous arrangements.Displays leadership in guest hospitality and ensures consistent, high-level service throughout all phases of hotel events. Ensures products and services sold to the Event Planners meet or exceed their expectations, create loyalty and leads to increased market share.Sets a positive example for guest relations.Interacts with guests to obtain feedback on product quality and service levels. Effectively responds to and handles guest problems and complaints.Reviews Guest Service Results with leaders. Participates in the development and implementation of corrective action plans.Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.Utilizes Delphi or other hotel system to capture and manage customer information daily.." We can extract duties: - Ensures a high level of customer satisfaction and builds long