Hilti Store Team Lead

About the role

The Senior Hilti Store Team Lead is accountable for achieving profitable sales, budget, and inventory targets in a designated market or assigned store(s). This position also involves developing team competencies, enhancing store activities, and coordinating with the local sales team.

Responsibilities

• Assist Regional Manager in sourcing and selecting processes
• Train and integrate new hires for the assigned Hilti Stores
• Coach and develop Account Managers in stores, including writing feedback
• Conduct Hilti Store Audits and prepare action plans to ensure Internal Control Systems (ICS) compliance
• Aid in performance management and corrective actions
• Drive sales by ensuring the team executes key initiatives
• Train Hilti Store Account Managers on Hilti strategy, product, customer service, process, and operational excellence
• Coordinate merchandising, implement new product displays, and maintain consistent promotions within the supported area
• Support local sales management team in incorporating Hilti Stores into local city plans
• Oversight of local Hilti Store operational budgets within the supported area

Requirements

• At least two (2) years in the Hilti Store representative position or retail experience
• Bachelor’s Degree, preferred
• Proven learning agility
• Complete understanding of Hilti Store operations and all Hilti Channels, or a complete understanding of commercial retail operations
• Proficiency in SAP and SFDC (Salesforce)
• Previous leadership experience preferred
• Capable of proactively acquiring new Hilti customers by effectively communicating our value proposition and following through to close sales
• High level of motivation, initiative, and customer service
• Ability to adapt to a fast-paced, changing environment on a regular basis
• Strong mechanical aptitude and conceptual understanding of customer applications
• Excellent consultative selling, demonstration, and presentation skills
• Effective time management skills and organizational ability
• Self-leadership skills: independent, comfortable working with limited direction
• Prioritize teamwork and ability – the Hilti culture is contagious, and we have an excellent mix of people who are always looking to help one another

Qualifications

• Must be able to travel up to 75%
• Must be able to work flexible hours, including evenings and weekends
• Must be able to lift up to 50 lbs

Skills

• Strong mechanical aptitude and conceptual understanding of customer applications
• Excellent consultative selling, demonstration, and presentation skills
• Effective time management skills and organizational ability
• Self-leadership skills: independent, comfortable working with limited direction
• Prioritize teamwork and ability – the Hilti culture is contagious, and we have an excellent mix of people who are always looking to help one another

Benefits

• Comprehensive health insurance
• Retirement savings plan
• Flexible spending accounts
• Employee assistance program
• Professional development opportunities

Pay

$60,000 - $80,000 annually

Schedule

Field-based, requiring daily customer in-person interaction with your home serving as your office location