Higher Education Practice Director
Pflueger Architects · Texas, United States · 3 days ago
EducationFull-time
Department Client Engagement
Department Client Engagement
- Represent Pfluger’s higher education expertise internally and externally with clarity, purpose, and consistency.
- Partner with Regional Higher Education Practice Leaders and Managing Principals to create a unified approach to design, client engagement, and growth.
- Set and oversee people, product, and process goals for the higher education practice, ensuring alignment with firmwide objectives.
Role & Responsibilities
Role & Responsibilities
- Leadership & Organizational Alignment
- Provide ultimate oversight of the firm’s higher education work, ensuring alignment with Pfluger’s core values and the Pfluger Proven Process.
- Champion design and delivery excellence across all higher education projects.
- Maintain expert knowledge of higher education design trends, regulations, and delivery methods to support firm-wide consistency and quality.
- Lead strategic engagements with higher education institutions and serve as a trusted advisor to campus leadership.
- Promote firm-wide collaboration and knowledge sharing.
Higher Education Product Development & Delivery
Higher Education Product Development & Delivery
- Provide higher education project guidance across Pfluger’s studios.
- Serve as a trusted resource to Managing Principals and collaborate with Senior Project Managers to support higher education pursuits and projects.
- Support Managing Principals, Regional Higher Education Practice Leaders, and project teams in delivering consistent, high-quality client experiences.
- Partner with studios to ensure appropriate talent, resources, and design expertise are available across projects.
Business Development
Business Development
- Build and nurture long-term client relationships through direct engagement.
- Ensure client satisfaction and trust is maintained throughout all stages of a project.
- Lead strategic pursuits and provide direction on new client relationships and business development opportunities.
- Oversee the development of proposals, interview strategies, consultant selections, and contract negotiations.
- Maintain oversight of the firm’s higher education pipeline, tracking win/loss data and market positioning using Vantagepoint.
- Analyze practice trends and performance data to inform decision-making and ensure long-term growth and sustainability.
- Represent Pfluger at higher education conferences and industry events.
- Present regularly at conferences and support publication efforts to elevate the firm’s thought leadership, sharing expertise with clients and the industry.
People Leadership & Talent Development
People Leadership & Talent Development
- Directly supervise and manager higher education staff per Pfluger People Leader expectations (see addendum).
- Collaborate with the Leadership Team to support firm-wide higher education resource planning, hiring needs, and performance management.
- Mentor and support junior staff, providing guidance and fostering a culture of collaboration and professional development.
- Support architectural staff in pursuit of licensure and provide opportunities to earn AXP hours.
About Pfluger Architects
About Pfluger Architects
- Since 1972, Pfluger Architects has designed spaces that reflect the vision and aspirations of the people who will use them.
- We focus on creating environments for K-12 and higher education that foster connection, creativity, and growth.
- Our work is guided by a culture of learning, where every project is an opportunity to ask questions, challenge ideas, and try new approaches.
- We are driven by curiosity and imagination, always seeking innovative solutions that push boundaries and create lasting impact.
- At the heart of our process is a culture of design, where intentionality and creativity come together to ensure every project is meaningful and successful.