High School: Operations Manager - Greater Boston, MA (2026-2027)

About Us

Together with our families and communities, we create joyful and identity-affirming schools where students achieve excellent and equitable academic outcomes. We believe this ensures that our students are prepared to pursue any path they choose—college, career, and beyond—so they can lead fulfilling lives and build a more just world.

Our program is based on:

• A focus on high-quality instruction supported by rigorous professional development to ensure students develop the academic skills necessary to pursue the life they choose.
• A high regard for character development to ensure students and staff celebrate and develop their character and identity strengths.
• An emphasis on family engagement, because students are most likely to maximize their potential when we work in partnership with families.
• A focus on college readiness for all students so they can make choices about their post-secondary education and future.

We seek to provide a world-class education for students from educationally underserved communities in Lynn and Boston. Our student demographics mirror those of neighborhood schools in terms of race, socioeconomic status, Multilingual Learners (MLL), and students who receive special education services. Our promise to families is that their children will enter college and the professional world able to thrive academically due to their literacy, numeracy, and core knowledge in science and social studies. We also promise that our students will develop the zest for learning and grit necessary to persevere as they climb the mountain to and through college and career. Our graduates will be prepared to return to their community as teachers, leaders, and architects of continued growth in Lynn and Boston.

Who We Are

KIPP Massachusetts began enrolling students in 2004. We currently hold two charters, operating two “districts.” Our first district, KIPP Academy Lynn Charter School, is based in Lynn, MA. Our second district, KIPP Academy Boston Charter School, is based in Mattapan, MA. Each district is housed on one or more “campuses,” referring to different grade spans (e.g., elementary, middle school, or high school grades).

• Lynn: KIPP Academy Lynn Elementary (grades K-4), KIPP Academy Lynn Middle (grades 5-8), and KIPP Academy Lynn Collegiate (grades 9-12). Admission to any grade in the Lynn district is admission to all remaining grades K-12. Student demographics: 74% Hispanic, 15% Black, 3% multiracial, 5% White, and 4% Asian.
• Boston: KIPP Academy Boston (grades K-8). Admission to any grade in the Boston district is admission to all remaining grades K-8. Student demographics: 36% Hispanic, 59% Black, 3% multiracial, 1% White, and 1% American Indian or Alaskan Native.

Across both districts, we serve over 2,200 students. KIPP MA has a Regional Office supporting both districts with teams such as Teaching and Learning, Talent, and Operations.

KIPP Massachusetts partners with the KIPP Foundation, a national network of 278 college-preparatory public charter schools serving elementary, middle, and high school students. The KIPP Network has a 30+ year track record of preparing students in educationally underserved communities for success in college and life. We are a national network with nearly 16,500 educators and 190,000 students and alumni.

About the Role

The Operations Manager at KIPP Academy Lynn Charter School ensures that school operations effectively serve and support students, families, and staff. Reporting to the Director of School Operations (DSO), the Operations Manager works closely with the Operations Team to support budgeting, organization, and logistics. This role helps create a professional and authentic environment that fosters a culture of joy, excellence, care, and community, enabling educators to achieve long-term transformative outcomes for students.

Responsibilities

Strategic Projects

• Manage year-long and short-term strategic projects around the school.
• Engage in and manage projects from beginning to end with minimal initial direction.
• Manage up when needed to gather necessary information to accomplish objectives.
• Refine processes when something could be better; fix issues when something is wrong.

Personnel Management

• May manage the staff and day-to-day operations of the Nutrition Team and/or Front Desk Team.
• Lead weekly one-on-one meetings with all direct reports.
• Develop professional development plans for all direct reports.
• Manage the performance management process for all direct reports.

School-Wide Logistics Management

• Manage all testing and assessments, including MCAS.
• Support transportation for all students, working closely with vendors.
• Assist the DSO in managing the school-wide calendar for events.
• Support the DSO in managing field trips.
• Support school-wide systems such as arrival, lunch + recess, dismissal, and late pick-up.

Budget Support

• Support DSOs in the management of the school-wide budget.
• Assist with inputting receipts for school credit cards when necessary.
• Understand the system coding process.

Nutrition

• Ensure all certifications and permits are up-to-date annually.
• Track daily consumption of all meals with the Nutrition team.
• Order all meals for students in accordance with compliance standards and student allergies.
• Complete monthly reimbursement and annual compliance reviews.
• Obtain and maintain ServSafe certification.
• Support with cafeteria coverage as needed.

Operations Team Support

• Support the DSO with all matters on campus.
• Attend some DSO trainings.
• Serve as a second in command for DSO responsibilities when necessary.
• Support the DSO in meeting school-wide operations goals.
• Support and cover the front desk as needed.
• Perform other duties as assigned by the School Leader or DSO.

Leadership

• Seek and implement feedback from stakeholders (parents, peers, manager, etc.) and offer feedback in an honest, respectful, and timely way.
• Uphold and maintain a positive, nurturing, achievement-oriented school culture.
• Maintain professionalism at all times.
• Work relentlessly to meet development and functional goals.

General Requirements

• Embody KIPP MA’s Code of Conduct by acting with integrity, leading with humanity, centering self-awareness and critical consciousness, taking personal responsibility, and engaging productively.
• Participate and engage in regional professional development and community events as required.
• Demonstrated ability to collect and interpret data, evaluate, reason, define problems, establish facts, draw valid conclusions, and make reasonable judgments and decisions in a timely manner.
• Self-awareness, flexibility, and emotional intelligence to navigate a setting with students who express diverse needs.
• Effective use of interpersonal and self-management skills to support behavioral and emotional needs of students, ensuring a safe and inclusive environment, building relationships, and managing conflict with students, staff, and caregivers.
• Effective communication skills to exchange information with students, staff, families, and others in person, through written communication, in front of groups, and on virtual platforms.
• Physical mobility to execute duties effectively, including kneeling, walking, pushing/pulling, squatting, twisting, turning, bending, stooping, and reaching overhead.
• Physical strength to periodically lift and/or carry 20 pounds of materials or supplies and to physically restrain a student in an emergency.
• Manual dexterity to perform repetitive hand/wrist/arm motions and operate a computer and office equipment.

Qualifications

• Deep alignment with KIPP MA’s mission and values, including the unwavering belief in the high potential of all students.
• Demonstrated ability to drive student growth and achievement and to create a warm, inclusive, rigorous learning environment.
• Proficient in Google and Microsoft Suite of Applications.
• Excel formula experience is required.
• Multi-lingual (strongly preferred).
• 2+ years of full-time teaching experience (strongly preferred).
• Bachelor’s Degree preferred.
• Must pass criminal background checks.

Benefits

• Minimum base salary range: $75,000 to $90,000 (per 1.0 FTE/45 hours per week).
• $1,000 signing bonus and an annual $2,000 retention bonus in subsequent years, plus other eligible bonuses.

Schedule

This role follows our 12-month calendar.