High Rise Community Association Manager

Job Overview

Responsibilities

• Provide management and leadership to assigned property and book of business.
• Manage the functions of a team within a property while maintaining standards of excellence for processes, methods, and personnel.
• Act as liaison to ensure quality service is delivered, that Board expectations are met and to assist in prompt response and resolution to questions/problems.
• Maintain knowledge and understanding of the contract between the association and FirstService Residential. Ensure all contractual obligations are being met.
• Initiate contact with new residents.
• Conduct site inspections regularly, identify deficiencies and provide recommendations and action plans to improve the property.
• Oversee all construction projects and ensure property maintenance/improvement and other related projects are completed on time and within budget.
• Create, maintain, and upload a wide variety of information in our portal including but not limited to work orders, signed meeting minutes and Monthly Management Report.
• Interview, select, recommend, hire, train and schedule assigned staff. Ensure proper coverage and staffing levels. Provide directions to staff and assist in the investigation and resolution of problems.

Qualifications

• 3+ years of experience in property Operations, Hospitality, or construction
• Bachelor’s degree in business or related field
• Must be Certified and Licensed by the State of Florida for Community Association Management (CAM)
• Critical thinking, problem solving, judgement and decision-making abilities are necessary
• Proficiency in computer programs like Microsoft Office, Outlook and Windows required
• Excellent organization, motivation, leadership, management, and interpersonal skills
• Ability to work with sensitive and/or confidential information
• Knowledge and ability to apply Florida Statutes and Community documents

Physical Requirements

• Ability to lift up to 50lbs following appropriate safety procedures
• Ability to stand, sit, walk, and occasionally climb
• Ability to respond to emergencies in a timely manner
• Ability to work in different environmental working conditions (wind, heat, cold, rain, etc.)

Schedule

Monday - Friday, 8:30am - 5:00pm, On Call for Emergencies

What We Offer

• Full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision
• Time off benefits, paid holidays, and a 401k with company match
• Occasional travel may be required to attend training and other company functions