HFN: Advanced CAD Technician

The Advanced 3D CAD Technician at Hanger, Inc. plays a critical role in using proprietary CAD software to align and modify digital patient scans for custom orthotic and prosthetic devices. This role requires advanced knowledge, the ability to instruct team members, and the expertise to troubleshoot and ensure adherence to quality standards.

About the Role

This role is part of Hanger's Patient Care segment, which is the largest owner and operator of O&P patient care clinics nationwide. The Advanced 3D CAD Technician works onsite to facilitate, train, and collaborate, contributing to the organization’s mission, vision, and core values.

Responsibilities

• Prepare digital positive models for orthotic/prosthetic designs using proprietary CAD software.
• Interpret information on order forms and apply designated protocols.
• Train others in CAD software use.
• Serve as a subject matter expert by sharing design protocols, best practices, and clarifying and interpreting written and verbal instructions.
• Manage workflows via a digital portal to prioritize tasks, process jobs, archive files, and send completed orders to fabrication locations nationwide.
• Assist clinicians in troubleshooting and resolving order issues via phone, email, chat, or screenshare.
• Collaborate with fabrication teams to address quality concerns and support production goals to enhance patient experience.
• Develop and align written or electronic design protocols for team modifications.

Requirements

• Associate’s degree or completion of a technical trade school program in CAD, drafting or a related field, or equivalent experience that provides the required knowledge, skills and abilities.
• Minimum of 4 years of related work experience.

Qualifications

• Advanced experience with CAD and/or 3D modeling.
• Advanced knowledge of materials, and processes used in orthotic/prosthetic device fabricating.
• Strong analytical skills to gather data, correctly interpret information and apply designated protocols to design.
• Ability to work independently, train team members, and lead collaborative problem-solving and decision making.
• Attention to detail and the ability to manage multiple tasks in a fast-paced environment.
• Self-motivated and dependable with excellent communication and interpersonal skills.

Skills

• Advanced knowledge of orthotic/prosthetic design using CAD software, anatomy, and biomechanics of the body.
• In-depth knowledge of 3D sculpting and printing.
• Customer service and leadership experience.

Benefits

• Competitive Compensation Packages
• 8 Paid National Holidays & 4 additional Floating Holidays
• PTO that includes Vacation and Sick time
• Medical, Dental, and Vision Benefits
• 401k Savings and Retirement Plan
• Paid Parental Bonding Leave for New Parents
• Flexible Work Schedules and Part-time Opportunities
• Generous Employee Referral Bonus Program
• Mentorship Programs- Mentor and Mentee
• Student Loan Repayment Assistance by Location
• Relocation Assistance
• Regional & National traveling CPO/CO/CP opportunities
• Volunteering for Local and National events such as Hanger’s BAKA Bootcamp and EmpowerFest

Pay

Competitive compensation packages are offered based on experience and qualifications.

Schedule

Flexible work schedules and part-time opportunities are available.

Benefits

• Medical, Dental, and Vision Benefits
• 401k Savings and Retirement Plan
• Paid Parental Bonding Leave for New Parents
• Flexible Work Schedules and Part-time Opportunities
• Generous Employee Referral Bonus Program
• Mentorship Programs- Mentor and Mentee
• Student Loan Repayment Assistance by Location
• Relocation Assistance
• Regional & National traveling CPO/CO/CP opportunities
• Volunteering for Local and National events such as Hanger’s BAKA Bootcamp and EmpowerFest