HEZ Outreach and Engagement Specialist

About the role

The HEZ Outreach and Engagement Specialist will work to provide outreach opportunities for patients assigned to the Health Equity Zone panel and community residents who lack access to basic needs and information of services. They will also build and operate social media outlets to reach a wide range of community members in the Cranston area.

Responsibilities

• Provide outreach/in-reach to residents of Cranston and surrounding areas.
• Provide education of services available in the Cranston area.
• Offer assistance to help set appointments for residents.
• Create and outreach on social media platforms.
• Engage with stakeholders to help boost HEZ social media platforms and educate community of services available to them.
• Attend meetings to share and obtain information for outreach platforms and to contribute with new ideas for HEZ program.
• Provide structured resident education through letters, phone, face-to-face encounters, and internet platforms.
• Engage in follow-up conversations and offer assistance to individuals.
• Distribute outreach materials to community members, partner organizations and businesses to build coverage option awareness.
• Develop, discover, and attend community events in order to promote the HEZ program and opportunities.
• Collaborate with various local organizations to build awareness of the HEZ program and build referral linkages.
• Accurately provide required reporting to track goal achievement and client satisfaction.
• Aid in the development and implementation of organizational outreach and engagement initiatives.

Requirements

• CHW certified or currently obtaining (preferred)
• Must be able to travel with use of a personal vehicle and have proof of vehicle insurance
• Must possess the ability to read and interpret documents
• Must possess the ability to write routine reports and correspondence
• Must possess the ability to speak effectively before groups and actively engage the public in outreach situations
• Must possess the ability to interact respectfully with diverse cultural and socio-economic populations
• Oral and written communication skills at a level typically acquired through completion of a bachelor’s degree program in public health, health education, communications or related program
• An equivalent combination of education and experience will be considered
• Knowledge of the health and human services infrastructure
• Ability to effectively develop and nurture relationships with a diverse group of stakeholders
• Ability to work independently and coordinate multiple tasks
• Enthusiastic communication skills with potential enrollees
• Strong computer skills with proficiencies in Outlook, Word, PowerPoint, Excel, internet-based applications, and Microsoft operating system

Qualifications

• Education: Bachelor’s degree in public health, health education, communications or related field
• Experience: CHW certification or current pursuit preferred

Skills

• Excellent communication skills
• Strong interpersonal skills
• Proficiency in Microsoft Office Suite
• Ability to work independently and manage multiple tasks
• Effective stakeholder engagement

Benefits

Our comprehensive benefits package includes 403(b), health insurance, vision and dental insurance, life insurance, long term disability, flexible spending accounts, health reimbursement accounts, tuition reimbursement up to $1,000 annually, Employee Assistance Program, generous vacation, sick and personal days, and up to 13 available paid holidays for full-time employees. Some benefits are included for part-time employees.

Pay

$19 per hour