Hematology (PNH) Account Manager - South Central

About the role

The Hematology (PNH) Account Manager is a field sales position based in Memphis, TN, or Nashville, TN. Represent Biogen to all relevant key health care professionals (HCPs) and accounts in the assigned geography with the goal of building trust in the company, its values, its science, and the product.

Responsibilities

• Build and maintain proficiency in relevant disease states, patient and clinic experience, market landscape, and product.
• Drive company revenue by achieving all sales/marketing objectives and goals.
• Serve as the primary commercial interface with key accounts, being accountable for the overall customer experience.
• Develop and maintain a deep understanding of and relationship with key accounts, including all relevant stakeholders (e.g., physicians, nurses, office staff, management, etc.).
• Establish and execute against business plans for key accounts in alignment with franchise strategy and resources.
• Effectively communicate those plans and lead key account strategy discussions with leadership, building understanding and support.
• Avoid assess the treatment patterns and referral networks affiliated with key accounts.
• Work collaboratively and compliantly with multiple stakeholders, including patient services, field access (reimbursement support), medical affairs, and operations teams, in order to achieve account objectives.
• Go above and beyond to help fellow team members and Hematology (PNH) Account Manager colleagues when needed.
• Proactively share knowledge and expertise with others to contribute to the team’s overall success.
• Utilize all approved resources to help achieve territory and account objectives.
• Proactively communicate with Hematology Sales Director on a routine basis to discuss/share ideas, challenges, and best practices.
• Share field insights back with the home-office team, including any innovative engagement tactic ideas, as well as participating in internal workshops and insight readouts as needed.
• Operate with a high level of professional integrity, within established guidelines and policies, and in alignment with the Biogen culture and values.

Requirements

• BA/BS degree
• 4+ years of biotech/pharma sales and account management experience
• Experience working in Hematology/Oncology and/or rare disease is preferred, however, specialty sales experience in other disease states with also be considered

Skills, Knowledge & Abilities

• Proven track record of sales success
• Expertise in creating and executing on customer / account plans, informed by local knowledge and aligned to strategy and tactics provided by headquarters
• Pasion for understanding and championing the needs of customers and accounts, resulting in strong relationships, credibility, and trust
• Demonstrated learning agility as shown by past success when encountering new challenges, roles, and/or situations
• Positive attitude and comfort in navigating ambiguity and persevering in an ultra-rare disease space
• Commitment to effective collaboration with key company stakeholders driven by a high degree of emotional intelligence
• The ability to persevere and focus on solutions when encountering all obstacles, particularly in a highly competitive market
• Strong communication skills with the ability to listen actively, express compelling ideas fluently and succinctly, and present effectively
• Demonstrated integrity on the job, including an understanding and deep respect of relevant rules and regulations within the pharma sector

Special Note on Biogen Acquisition

Please note that as of May 14th, Biogen Inc. has acquired Apellis Pharmaceuticals. Click here to learn more about Benefits & Perks of working at Biogen: Benefits | Biogen Company Background