Hematology (PNH) Account Manager - Great Lakes

About the role

The Hematology (PNH) Account Manager is a field sales position at Biogen, representing the company to all relevant key health care professionals (HCPs) and accounts in the assigned geography.

Responsibilities

• Build and maintain proficiency in relevant disease states, patient and clinic experience, market landscape, and product.
• Drive company revenue by achieving all sales/marketing objectives and goals.
• Serve as the primary commercial interface with key accounts, being accountable for the overall customer experience.
• Develop and maintain a deep understanding of and relationship with key accounts, including all relevant stakeholders (e.g., physicians, nurses, office staff, management, etc.).
• Establish and execute against business plans for key accounts in alignment with franchise strategy and resources.
• Effectively communicate those plans and lead key account strategy discussions with leadership, building understanding and support.
• Avoids the treatment patterns and referral networks affiliated with key accounts.
• Collaborates and complies with multiple stakeholders, including patient services, field access (reimbursement support), medical affairs, and operations teams, to achieve account objectives.
• Helps fellow team members and Hematology (PNH) Account Manager colleagues when needed.
• Proactively shares knowledge and expertise with others to contribute to the team’s overall success.
• Utilizes all approved resources to help achieve territory and account objectives.
• Communicates with Hematology Sales Director on a routine basis to discuss/share ideas, challenges, and best practices.
• Shares field insights back with the home-office team, including any innovative engagement tactic ideas, as well as participating in internal workshops and insight readouts as needed.
• Operates with a high level of professional integrity, within established guidelines and policies, and in alignment with the Biogen culture and values.

Requirements

• BA/BS degree
• 4+ years of biotech/pharma sales and account management experience
• Experience working in Hematology/Oncology and/or rare disease is preferred, however, specialty sales experience in other disease states with also be considered

Skills, Knowledge & Abilities

• Proven track record of sales success
• Expertise in creating and executing on customer / account plans, informed by local knowledge and aligned to strategy and tactics provided by headquarters
• Passion for understanding and championing the needs of customers and accounts, resulting in strong relationships, credibility, and trust
• Demonstrated learning agility as shown by past success when encountering new challenges, roles, and/or situations
• Positive attitude and comfort in navigating ambiguity and persevering in an ultra-rare disease space
• Commitment to effective collaboration with key company stakeholders driven by a high degree of emotional intelligence
• Strong communication skills with the ability to listen actively, express compelling ideas fluently and succinctly, and present effectively
• Demonstrated integrity on the job, including an understanding and deep respect of relevant rules and regulations within the pharma sector

Work Arrangement

• Up to 75% travel, including overnights, depending on territory

Special Note on Biogen Acquisition

Please note that as of May 14th, Biogen Inc. has acquired Apellis Pharmaceuticals. Click here to learn more about Benefits & Perks of working at Biogen: Benefits | Biogen Company Background