Help Desk Technician- Level II
Sentrillion · Sierra Vista, AZ · 1 wk ago
Information TechnologyFull-time
About the role
This position is a key member of the team responsible for driving innovation and growth in our product development. You will work closely with cross-functional teams to deliver high-quality products that meet customer needs.Responsibilities
- Collaborate with product managers and designers to understand user needs and translate them into technical solutions.
- Contribute to the design and implementation of new features and enhancements.
- Participate in code reviews and provide constructive feedback to peers.
- Identify and resolve technical issues in production environments.
- Stay current with industry trends and best practices in software development.
Requirements
- Bachelor’s degree in Computer Science, Engineering, or related field.
- At least 3 years of professional software development experience.
- Experience with at least one modern programming language such as Java, Python, or C#.
- Strong understanding of software development lifecycle and agile methodologies.
- Excellent problem-solving and analytical skills.
- Ability to work independently and as part of a team.
- Experience with version control systems like Git.
- Familiarity with databases and SQL.
- Knowledge of cloud platforms such as AWS or Azure.
- Good understanding of web technologies including HTML, CSS, and JavaScript.
- Proficient in debugging and troubleshooting.
- Strong communication and interpersonal skills.
- Ability to prioritize tasks and manage multiple projects simultaneously.
- Health insurance
- Retirement plan
- Flexible spending accounts
- Employee discounts
- Experience with DevOps tools and practices.
- Knowledge of microservices architecture.
- Experience with continuous integration and deployment.