Help Desk Technician

Duties

• Provide game day support for games and events for basketball leagues.
• Ensure SMT/league resources are functional pregame.
• Monitor multiple systems and applications during live events.
• Troubleshoot multiple systems and connections in case of irregular or total loss of functionality.

Requirements

• Flexibility to work nights, weekends, and holidays throughout basketball season, including preseason and summer league.
• Weekly hours ranging between 15-30 hours/week.

Qualifications

• Knowledge of computer hardware, software, and Windows OS.
• Excellent attention to detail.
• Basic Basketball Rules Knowledge.
• Strong verbal communication and interpersonal skills.
• Previous technical troubleshooting skills preferred.

Skills

• Ability to work under pressure and complete tasks on time.
• Ability to quickly process feedback from the system and adjust in real time.
• Able to complete assigned projects and assignments in a timely manner.

Benefits

• The hourly rate for this position is $18-$24/hour based on experience.
• Opportunities to grow within our SMT team.
• Collaborate with experts in their fields and be valued for your contributions.

Pay

• The hourly rate for this position is $18-$24/hour based on experience.

Schedule

• Flexibility to work nights, weekends, and holidays throughout basketball season, including preseason and summer league.
• Weekly hours ranging between 15-30 hours/week.