Help Desk Specialist
val's services · Nellis AFB, NV · 5 days ago
Information TechnologyFull-time
About the Role
Position supports a United States Air Force contract at Nellis AFB, providing analytical support for clients, systems, and networks. Responsibilities include consulting on hardware, software, and system functionality.
Responsibilities
- Troubleshoot and resolve software and hardware issues
- Manage user accounts and configure email
- Escalate tickets as needed
- Perform security patching and system monitoring
- Document corrective actions
- Install and test hardware and software components
Requirements
- High School Diploma
- 2+ years of related experience
- Active DoD 8140 IAT-II certification
- Experience in Windows Active Directory environments
- Proven ability to collaborate within IT support teams
- Support SCIF and corporate IT operations
Clearance & Physical Requirements
- Must hold a current TS/SCI clearance
- Willing to undergo a polygraph
- Able to remain stationary for extended periods
- Occasionally move within the office
- Lift up to 50 lbs