Help Desk Analyst
GTECH LLC · Memphis, TN · 2 mo ago
On-siteInformation TechnologyFull-time
About the role
We are seeking an experienced Technical Support Specialist to provide Tier 1 & Tier 2 end-user support for desktop, hardware, software, and mobile devices.
Skills
- Windows, macOS
- Microsoft 365, Azure AD/Entra ID, MS Intune
- iOS/Apple devices
- Hardware troubleshooting, printers, and endpoint device management
Requirements
- 3+ years in Service Desk/Desktop Support
- Strong customer service skills
- Valid driver’s license