Heinemann Content Specialist (K-8 Math & Literacy)

About the role

The Content Specialist is responsible for the delivery of customized pre-sales support to school customers in collaboration with their sales partners. Pre-sale support ranges from sales presentations to live software demonstrations, teaching model lessons, producing recorded videos, supporting sales pilots and engaging in customer conversations.

Responsibilities

• Collaborate with Director of Curriculum and Content, Account Executives, Sales partners and peers, to customize the sales message with awareness of customer needs, campaign issues, and competitive knowledge.
• Explore customer needs for education solutions.
• Deliver virtual and onsite pre-sales product presentations and platform demonstrations tailored to customer and sales needs using multiple platforms and software.
• Handle customer questions and overcome objections.
• Demonstrate product knowledge to position products in a way that reflects product strengths while aligning with market issues, curriculum trends, and customer needs.
• Utilize knowledge of competitors’ products to enhance product positioning in HMH product demonstrations.
• Provide initial training and ongoing support for sales pilots.
• Deliver data driven customer presentations to support the Customer Success team in driving annual renewable revenue when requested.
• Expertise with Zoom, PPT, Teams and onsite product/lesson demonstrations.
• Learn to create Camtasia videos to support Request For Proposal (RFP) submissions, sales opportunities, and pilots.
• Ready to learn Salesforce and other HNM software programs as required.
• Demonstrate understanding of assigned disciplines including core and supplemental products as well as pedagogy and technology associated with assigned HNM products.
• Learn multiple content areas as requested by Director.
• Learn data driven instructional exploration techniques to support the sales and Customer Success teams when requested.
• Project work as assigned.
• Utilize AI to enhance workplace and customer account performance.

Requirements

• Bachelor's Degree minimum; Graduate Degree preferred.
• Bilingual highly advantageous.
• Five years of K-12 teaching experience (Math K-8 highly preferred).
• Lift and move up to 30 lbs. on a regular basis.
• Valid driver's license with clear driving record.

Skills

• Strong communication, collaboration, and persuasive presentation skills.
• Digital literacy with Google Suite, Microsoft Office Suite, Zoom, and Camtasia.
• Highly organized and able to transfer strategies into actions that deliver results.

Schedule

• Work from home office.
• Irregular hours including some weekends.
• Travel extensively 75% (driving and flying).

Pay