HED Product Sales Solutions Consultant (Remote)

About the role

We are seeking a Product Consultant who will partner with Solutions Specialists and Account Teams to accelerate new business acquisition and digital adoption. This role supports strategic opportunities nationwide, plays a critical role in improving win rates, driving digital growth, and securing competitive takeaways.

Responsibilities

• Support high value, complex, or competitive new business opportunities in partnership with Solutions Specialists.
• Influence pipeline progression, improve deal strategy, and elevate win rates.
• Lead advanced discovery, solution consulting, and tailored product demonstrations that clearly align Cengage platforms with instructional, departmental, and institutional goals.
• Translate customer needs into compelling solution narratives that reinforce Cengage’s instructional and digital value.
• Provide discipline-specific insights to help prioritize opportunities with the highest strategic impact.
• Maintain expertise in the specified area of study, including pedagogical trends, curriculum frameworks, and teaching practices.
• Demonstrate advanced digital proficiency with Cengage’s educational platforms, including feature mastery, capabilities, integrations, and guideline use cases.
• Stay current on emerging discipline trends, driven solutions, instructional technology advancements, and evolving faculty expectations.
• Share structured, actionable customer feedback with Product, Technology, and Marketing to shape product enhancements and influence roadmap decisions.
• Partner with Product and Customer Success teams to support pilots, beta programs, and solution refinement efforts.
• Contribute to scalable assets such as demo scripts, competitive positioning frameworks, and discipline specific field enablement.
• Represent Cengage as a lead presenter at conferences, events, regional meetings, webinars, and large academic gatherings.
• Build and nurture relationships with faculty advocates, influencers, and champions within the discipline.
• Support brand awareness and credibility by delivering high-quality, high impact presentations that elevate Cengage’s solution leadership.
• Mentor and coach Solutions Specialists and Account Directors on discipline-specific insights, demo best practices, and competitive differentiation.
• Collaborate closely with Solutions Leaders to align on national discipline strategy, coverage models, and sales enablement needs.
• Create frameworks, tools, and best-practice materials that enhance the effectiveness of the sales motion across the org.

Requirements

• Deep expertise within the assigned academic discipline OR at least 5–7 years of experience in EdTech, higher education, curriculum, or related fields.
• Successful customer-facing experience with a strong preference for candidates with a proven track record in sales, pre-sales, consultative selling, or solution development.
• Demonstrated ability to collaborate in a results-focused environment and meaningfully support attainment of discipline-level sales targets.
• Exceptional presentation skills, with the ability to persuade, educate, and inspire diverse academic audiences.
• High degree of digital fluency; comfortable demonstrating platforms, walking through technical workflows, and simplifying complex concepts.
• Strong collaboration skills and the ability to work fluidly across Sales, Customer Success, Product, Technology, and Marketing.
• Ability to travel nationally (up to 50%) for high impact opportunities and events.

Preferred

• Prior experience in EdTech sales engineering, academic technology, curriculum support, or similar consultative roles.
• Experience influencing product development, contributing customer insights, or collaborating with product teams.
• Familiarity with Salesforce and digital selling environments.

Qualifications

• At least a bachelor’s degree in a relevant field.
• Proven track record of success in sales, pre-sales, consultative selling, or solution development.
• Experience in academic settings, curriculum development, or related fields.
• Strong understanding of pedagogical trends, curriculum frameworks, and teaching practices.
• Advanced digital proficiency with Cengage’s educational platforms.
• Ability to travel nationally (up to 50%) for high impact opportunities and events.

Skills

• Deep expertise within the assigned academic discipline.
• Customer-facing experience with a strong preference for candidates with a proven track record in sales, pre-sales, consultative selling, or solution development.
• Demonstrated ability to collaborate in a results-focused environment and meaningfully support attainment of discipline-level sales targets.
• Exceptional presentation skills, with the ability to persuade, educate, and inspire diverse academic audiences.
• High degree of digital fluency; comfortable demonstrating platforms, walking through technical workflows, and simplifying complex concepts.
• Strong collaboration skills and the ability to work fluidly across Sales, Customer Success, Product, Technology, and Marketing.
• Ability to travel nationally (up to 50%) for high impact opportunities and events.

Benefits

At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy.

Pay

$67,000.00 - $85,000.00 USD

Schedule

National travel required for high impact opportunities and events.