Heavy Equipment Technician, Road Service

BRANCH: Joe Johnson Equipment, operating as Kinloch Equipment & Supply
AREA OF SERVICE: Midland, Texas
Employment Type: Permanent/Full-Time

Total Rewards

• Competitive pay range, based on experience
• Premium Health Insurance Benefits
• Paid Vacation and Paid Personal Days
• 401(k) Employer matching

About You

• Demonstrated ability to work in a safe manner
• Demonstrated team player and willing to assist others when required
• Attention to detail and commitment to customer satisfaction
• Independent problem solver and decision maker
• Ability to plan and execute aspects of work independently

Responsibilities

• Travel to customer sites/locations to complete repairs as scheduled and assigned by the Service Manager and/or Service Writer
• Perform mechanical repairs on a variety of heavy equipment represented by JJE
• Perform hydraulic and electrical diagnostics
• Conduct repairs in a timely and effective manner, communicating effectively with the Service Writer and Parts team to ensure optimal efficiency
• Update work order details with 3C’s – Complaint, Cause, Correction to complete “the story” for invoicing
• Conduct regular preventative maintenance tasks and inspections
• Prepare quotations for customers
• Communicate with Service Manager and Service Writer daily regarding job progress and status changes. Notify the Service Manager and/or Service Writer upon completion of each repair
• Acquire and update customer information to ensure up to date customer contact information
• While traveling in the territory, conduct regular visits to customers to inspect machines/fleets and leverage service opportunities by offering reliable solutions to customers’ requirements
• Maintain organized and safe work area, shop tools and service vehicles
• Complete additional tasks as assigned

Requirements

• Heavy Truck, Equipment or Diesel Mechanic/Technician Certificate or training preferred
• Valid driver’s license with a clean driver’s abstract – Commercial License considered an asset
• Must be able to pass a pre-employment background check

Qualifications

• 3+ years’ experience working as a Heavy Truck, Equipment or Diesel Technician
• Experienced with hydraulic and/or electrical work
• Chassis experience considered an asset
• Exposure to Street Sweepers, Vacuum Trucks or Refuse equipment is considered an asset
• Experience setting up and operating complex machinery
• Experience using MS Office Suite

Previous relevant experience may include: Heavy Equipment Technician, Field Service Mechanic, Road Service Technician, Heavy Truck Technician, Diesel Mechanic etc.