Hearings Specialist

About the role

Texas Mutual is a great place to work, deeply committed to mutual respect and equality. We encourage all qualified applicants to apply for this position.

Responsibilities

• Represent the company’s interests at Benefit Review Conferences (BRCs)
• Prepare claim files in internal systems for BRCs
• Attend BRCs to explain the company’s position and basis for it
• Negotiate disputes with injured workers or their representatives
• Request DWC formal Contested Case Hearings (CCHs) on disputed benefits
• Schedule CCHs with Hearings Technical Specialists
• Write and file BRC reports in the Docket Database
• Communicate with adjusters, CCH attorneys, and policyholders about dispute resolution outcomes and claim developments
• Facilitate discussions and training sessions with adjusters on claim handling

Qualifications

• Bachelor's degree or equivalent experience
• At least two years of experience handling Texas workers' compensation indemnity claims, including dispute resolution
• Current Texas workers' compensation or all lines adjuster license, or active Texas law license in good standing
• Valid Texas drivers' license or alternative means of transportation

Pay

The base pay range is $76,998.10 - $95,115.30 per year. Individual pay is determined by a variety of factors including experience, performance, education, and demonstrated skills and competencies.

Benefits

• Annual performance bonus and merit-based pay increase
• Lifestyle Savings Account ($1,000 per year)
• Automatic 4% employer contribution to retirement plan
• 401k plan with 100% employer match up to 6%
• Student loan repayment matching in 401k plan
• Three weeks’ time off for vacation
• Nine paid holidays and two personal days each year
• Day one health, Rx, vision and dental insurance
• Life and disability insurance
• Flexible spending account
• Pet insurance and pet Rx discounts
• Free on-site gym, fitness classes, and health and wellness resources
• Free identity theft protection
• Free student loan repayment and refinancing consultation
• Professional development and tuition reimbursement
• Employee referral bonus
• Free onsite snacks