Jobs · Customer Service · Connecticut

Hearing Care Professional Trainee-Torrington, CT

Sonova Group · Torrington, CT · 1 wk ago
Customer Service$19–$23/hrFull-time

About the role

This paid training program is designed to provide you with the hands-on experience, knowledge, and support needed to become a licensed Hearing Care Professional. In this role, you’ll work closely with experienced clinicians to gain real-world experience in patient care and hearing technology.

Responsibilities

  • Train on all aspects of the Hearing Care Professional role in preparation for state licensure
  • Support patients alongside licensed clinicians, ensuring compassionate, high-quality care
  • Learn to perform hearing aid fittings, adjustments, cleanings, and repairs
  • Educate patients on their technology to help them meet their hearing goals
  • Participate in local marketing and community outreach to grow awareness of hearing health

Requirements

Previous customer service experience required. Healthcare environment experience a plus.

Qualifications

Passion for helping people improve their quality of life
Strong customer-care focus and relationship-building skills
Curiosity and excitement to learn a new profession
Comfort working with your community and educating others about hearing health

Skills

Clear verbal and written communication

Benefits

Paid training while you learn to dispense hearing aids
Sales incentive plan when fully licensed
Comprehensive benefits: medical, dental, vision, and more
Health Savings, Flexible Spending, and Dependent Care accounts
401(k) with company match
Paid time off & holidays
Company-paid life insurance, plus optional supplemental coverage
Short/Long-Term Disability options
Employee Assistance Program & Telehealth training options

Pay

$19.00 – $23.00 per hour

Schedule

Clinic Hours: Monday-Friday 8:30am-5:00pm

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