Healthcare Systems Engineer

About the role

South Western Communications, SWC, is a trusted provider of communication, physical security, and life safety solutions for Healthcare, Education, Detention, and Commercial sectors. We offer a consultative approach to analyze customer needs, select top-tier products, and integrate them into comprehensive, mission-critical systems.

Responsibilities

• Collaborate with system engineers and project managers to develop comprehensive system designs and complete construction documentation for assigned healthcare projects.
• Support the Sales Department during the sales process by providing technical guidance, drawings, and preliminary submittals for proposals and quotations.
• Prepare, submit, and track product data, shop drawings, and compliance documentation for submittals and project change orders.
• Demonstrate expertise in creating submittals and shop drawings for installation on retrofit healthcare projects and for approval on new healthcare construction projects.
• Update system drawings and records throughout the project lifecycle, ensuring accurate as-builts and closeout documentation.
• Validate device locations and system scope through field verification and coordination with installation teams.
• Ensure all work strictly adheres to current project specifications, company standards, and the latest contract documents.
• Maintain rigorous self-review and peer review of all deliverables; enforce discipline in hours tracking and project note documentation.
• Participate in process improvement initiatives, including workflow automation, quality control checklists, and adoption of new engineering tools.
• Foster a team environment by providing mentorship and support to junior engineers and drafters.
• Perform other duties as required or assigned by company management.

Qualifications

• Minimum of 10 years’ work history in a designer role for a low-voltage integrator specializing in healthcare communications systems.
• This position is not for an electrical engineer; candidates must have detailed integrator experience, including device selection, cabling, and system layout.
• Proficient in generating complete construction documentation sets from concept through closeout, including device layouts, risers, cable schedules, and as-builts.
• Strong working knowledge of AutoCAD (2024 or newer), Bluebeam, and Smartsheet.
• Deep understanding of project specification compliance, submittal processes, and construction administration.
• Expertise in creating high-quality submittals and shop drawings for both retrofit and new healthcare construction projects is required.
• Proven ability to manage project change orders, hours tracking, and documentation workflows.
• Bachelor’s degree in engineering technology, EET, or related field preferred.
• Relevant certifications such as Rauland, NICET, BICSI, or CTS are a plus.
• Proficiency with Microsoft Excel and other standard office software.
• Experience with AI-driven QC, Power BI dashboards, or process automation tools is advantageous.
• Minimal travel required.

Additional Skills And Abilities

• Excellent written and verbal communication skills.
• Responsible, self-motivated, organized, and able to work independently.
• Superior customer service skills for both internal and external clients.
• Ability to manage multiple tasks and priorities simultaneously.
• Strong interpersonal skills and ability to work with diverse teams.
• Effective planning, organizing, and implementation skills to meet project deadlines.
• Able to handle stressful situations and resolve issues proactively.
• Able to read and interpret business and technical documentation.

Physical, Mental, And Environmental Requirements

• Stand, walk, climb, sit, and use hands and fingers.
• Light lifting of objects may be required.
• Reaching, grasping, and carrying activities may be involved.
• The noise level in the work environment is usually moderate.
• Most work is performed indoors, with occasional outdoor activities subject to seasonal temperature changes.