Healthcare Systems Engineer

About the role

South Western Communications is a trusted source for communication, physical security and life safety solutions to meet the needs of Healthcare, Education, Detention and Commercial customers. We utilize a consultative approach to conduct an in-depth needs analysis, enabling our customers to fulfill their mission critical processes.

The primary role of the Healthcare Systems Engineer is to execute all company goals and objectives as they relate to the design, documentation, and delivery of healthcare and low-voltage critical communications systems. This position reports to the Director of Engineering and is a full-time, exempt role with a full benefit package.

Responsibilities

• Collaborate with system engineers and project managers to develop comprehensive system designs and complete construction documentation for assigned healthcare projects
• Support the Sales Department during the sales process by providing technical guidance, drawings, and preliminary submittals for proposals and quotations
• Prepare, submit, and track product data, shop drawings, and compliance documentation for submittals and project change orders
• Demonstrate expertise in creating submittals and shop drawings for installation on retrofit healthcare projects and for approval on new healthcare construction projects
• Update system drawings and records throughout the project lifecycle, ensuring accurate as-builts and closeout documentation
• Validate device locations and system scope through field verification and coordination with installation teams
• Ensure all work strictly adheres to current project specifications, company standards, and the latest contract documents
• Maintain rigorous self-review and peer review of all deliverables; enforce discipline in hours tracking and project note documentation
• Participate in process improvement initiatives, including workflow automation, quality control checklists, and adoption of new engineering tools
• Foster a team environment by providing mentorship and support to junior engineers and drafters

Requirements

• Minimum of 10 years’ work history in a designer role for a low-voltage integrator specializing in healthcare communications systems
• Detailed integrator experience, including device selection, cabling, and system layout
• Proficient in generating complete construction documentation sets from concept through closeout, including device layouts, risers, cable schedules, and as-builts
• Strong working knowledge of AutoCAD (2024 or newer), Bluebeam, and Smartsheet
• Deep understanding of project specification compliance, submittal processes, and construction administration
• Expertise in creating high-quality submittals and shop drawings for both retrofit and new healthcare construction projects
• Proven ability to manage project change orders, hours tracking, and documentation workflows
• Bachelor’s degree in engineering technology, EET, or related field preferred
• Relevant certifications such as Rauland, NICET, BICSI, or CTS are a plus

Skills

• Excellent written and verbal communication skills
• Responsible, self-motivated, organized, and able to work independently
• Superior customer service skills for both internal and external clients
• Ability to manage multiple tasks and priorities simultaneously
• Strong interpersonal skills and ability to work with diverse teams
• Effective planning, organizing, and implementation skills to meet project deadlines
• Ability to handle stressful situations and resolve issues proactively

Physical, Mental, And Environmental Requirements

Employees are required to stand, walk, climb, sit, and use hands and fingers. Some light lifting of objects may be required. Reaching, grasping, and carrying activities may be involved. The noise level in the work environment is usually moderate. Most work is performed indoors, with occasional outdoor activities subject to seasonal temperature changes.