Healthcare Staffing Specialist

About the Role

Aveanna Healthcare, one of the largest private duty nursing companies in the nation, is seeking a Bilingual Care Experience Manager. This role involves coordinating staffing needs, managing caregiver schedules, and providing 24/7 on-call support to field staff, patients, and families. The position is full-time, Monday-Friday, in-office with rotating on-call responsibilities.

Responsibilities

• Coordinate staffing needs and manage caregiver schedules
• Organize orientation and training for new caregivers
• Manage shift coverage for absences or tardiness
• Monitor and address cost containment to ensure efficient case assignments
• Evaluate and support staff performance with a positive approach
• Provide 24/7 on-call support to field staff, patients, and families (on a rotating basis)
• Occasionally deliver supplies/equipment to homes as needed (mileage reimbursed)
• Build and maintain strong relationships with caregivers and patients to ensure top-tier service
• Demonstrate problem-solving skills, initiative, and sound judgment
• Uphold and adhere to company policies and procedures

Qualifications

• High School Diploma or equivalent required; College Degree a plus
• Proficient in English; bilingual skills are a plus
• Healthcare experience is highly preferred
• Proficiency in Microsoft Office Suite (Word and Excel)
• Strong organizational skills, ability to multitask, and thrive in a team environment
• Willingness to work an after-hours on-call schedule

Pay & Schedule

• Compensation: $40,000+ base salary + quarterly bonuses + paid rotating on-call
• Schedule: Monday-Friday, In Office daytime hours
• Full-time with on-call rotations
• Location: Addison, TX 75287

Benefits

• Health, Dental, Vision, and Company-paid Life Insurance
• Paid Holidays, Vacation Days, and Sick Days
• Quarterly Bonus Opportunities
• Mileage Reimbursement
• 401(k) Savings Plan with Employer Matching
• Employee Stock Purchase Plan with a 15% Discount
• Tuition Discounts and Reimbursement Program (conditions apply)
• Nationwide Presence with Advancement Opportunities
• Employee Recognition Programs and Relief Fund
• Structured New Hire Orientation
• Employee Resource Groups for Community and Support