Healthcare Specialist-Nashville, TN

Key Responsibilities

• Identify and target prospective clients through research and networking, including health systems, hospitals, senior living facilities, and other healthcare-related targets.
• Develop and maintain strong relationships with new and existing clients within the healthcare segment.
• Conduct regular client meetings to understand their requirements and present product solutions tailored to their specific needs.
• Develop and execute a strategic sales plan to achieve and exceed sales targets.
• Present, promote, and sell products using solid arguments to prospective and existing customers with a focus on end users, architectural/design firms and dealers who specialize in the healthcare market.
• Conduct product demonstrations and presentations to diverse client bases.
• Directly engage with end users to understand their specific needs and recommend appropriate furniture solutions.
• Cook up and coordinate with internal teams to ensure seamless delivery and installation of products for end users.
• Obtain feedback from end users to continuously improve product offerings and customer satisfaction.
• Provide insight into new healthcare trends and modes of work that will make a case for change or help end users realize a need (demand generation).
• Collaborate with dealerships to promote OFS/Carolina products and ensure they are well-versed in the product offerings.
• Provide training, support and marketing collateral to dealership partners to enhance their sales effectiveness.
• Monitor dealership performance and assist in driving sales through co-marketing efforts and promotional activities.
• Work closely with healthcare-focused architectural and design firms to integrate OFS/Carolina products into their projects.
• Provide design consultation and technical support to ensure product specifications meet project requirements.
• Participate in industry events, trade shows and design expos to build relationships and showcase products.
• Stay informed about market trends, competitor activities and industry developments.
• Provide timely reports on customer needs, problems, interests, competitive activities and potential for new products and services.
• Collaborate with internal teams to ensure client satisfaction and seamless delivery of products and services.
• Collaborate with marketing and product development teams to optimize offerings and promotional strategies.

Qualifications

• Champions a collaborative territory approach by partnering with teammates, sharing market intelligence, coordinating customer strategies, and prioritizing team success to maximize territory performance.
• Proven work experience as a Sales Representative or similar role, preferably in the furniture or design industry with a focus on the healthcare industry.
• Experience working with dealerships, architectural/design firms and end users is highly desirable.
• Excellent knowledge of MS Office and CRM software and CET (a plus).
• A deep understanding of the value and use of GPO’s.
• Experience working with Google Suite.
• Strong communication, negotiation and interpersonal skills.
• Self-motivated with a results-driven approach.
• Ability to travel as needed within the assigned territory.
• A bachelor’s degree in Business Administration, Marketing or a related field is preferred.
• EDAC Certification is a plus.