Healthcare Security Specialist - 40 hours weekly/1st Shift -Battle Creek

Responsibilities

• Safeguarding BHG properties and grounds, as well as patients, visitors, and staff.
• Upholding Bronson’s policies and procedures through the Standards for Excellence.
• Providing exceptional customer service at all times.
• Maintaining professional conduct to promote good hospital and community relations.
• Greeting patients and visitors and assisting them to their destinations.
• Completing reports and documentation.
• Maintaining annual department continuing education trainings and certificates, along with system CBLs.
• Successfully completing required violent patient management and de-escalation training.
• Utilizing and operating a computer, tablet/mobile device, and security surveillance system.
• Lifting and moving materials, equipment, and objects as needed.
• Dealing with stress and emergencies in a calm manner.
• Enforcing No-Trespass orders.
• Recognizing and addressing problems or potential problems.
• Interacting and problem-solving with other units and staff members.
• Assisting with direct patient care situations.
• Responding to calls for aid from various hospital areas.
• Assisting with calming or restraining disturbed patients.
• Escorting individuals from hospital premises when necessary.
• Communicating with staff, patients/visitors, and local law enforcement during codes and/or situations requiring a high state of readiness.
• Responding to emergency security situations.
• Preparing and investigating accident, theft, lost property, safety, and security violation reports.
• Assisting with parking control.
• Escorting employees and visitors to their cars upon request.
• Providing general assistance to people with car trouble.
• Patrolling hospital buildings and grounds according to established schedules.
• Performing site-specific duties as needed.

Qualifications

• High school diploma or general education degree (GED).
• Security and/or healthcare security experience preferred.
• Valid Michigan driver’s license required.
• Must be insured through Bronson’s insurance carrier.
• Ability to operate a computer, tablet/mobile device, and security surveillance system.
• Ability to lift up to 50 pounds and assist with heavier tasks.
• Ability to cope with high levels of stress and deal with anger, fear, and hostility.
• Ability to recognize and address problems or potential problems.
• Ability to enforce No-Trespass orders.
• Ability to respond to emergency situations and perform patient management techniques.
• Ability to communicate effectively and maintain professional conduct.