Healthcare Security Officer - Katonah, NY - $20.00/hr.

About the role

Join our team as a Security Officer in a professional healthcare environment where safety, customer service, and compassionate communication are top priorities. We are seeking dependable individuals who can provide a welcoming presence while maintaining a safe and secure environment for patients, visitors, and staff. This role is ideal for security professionals who are calm under pressure, enjoy interacting with people, and are confident using de-escalation techniques in sensitive situations.

MUST BE WILLING TO COMMUTE TO KATONAH, NY

Responsibilities

• Maintain a safe, secure, and professional environment for staff, visitors, and patients.
• Provide exceptional customer service while serving as the first point of contact.
• Conduct routine interior and exterior patrols on foot.
• Respond promptly and professionally to incidents and service requests.
• Utilize Crisis Prevention Intervention (CPI) principles and de-escalation techniques to manage challenging situations.
• Monitor individuals when necessary to promote safety during potential elopement situations while following established procedures.
• Work closely with the onsite Security Operations Center (SOC) and other team members during incidents.
• Complete accurate reports and communicate effectively with supervisors and fellow officers.
• Maintain a professional appearance and positive demeanor at all times.

Qualifications

• 1–3 years of prior security experience.
• Valid New York State Security Guard License.
• High School Diploma or GED.
• Strong verbal and written communication skills.
• Excellent customer service and interpersonal skills.
• Experience with, or the ability to learn, Crisis Prevention Intervention (CPI) and de-escalation techniques.
• Ability to remain calm and make sound decisions in stressful situations.
• Physically capable of standing and walking for extended periods, including frequent foot patrols.
• Ability to safely monitor and follow individuals during potential elopement situations while maintaining professionalism.
• Reliable, dependable, and able to work independently or as part of a team.

Preferred Qualifications

• Previous experience in a healthcare, hospital, behavioral health, or similar customer-focused environment.
• Experience responding to emergencies and documenting incidents.
• Familiarity with access control, incident reporting, and security operations.

Benefits

• Retirement plan
• Employer-provided medical and dental coverage
• Company-paid life insurance
• Voluntary life and disability insurance
• Employee assistance plan
• Securitas Saves discount program
• Paid holidays
• Paid time away from work

Pay and Schedule

Starting at $20.00 per hour. Available schedules include:

• Overnight Shift (12:00 AM – 8:00 AM): Full-Time (Tuesday – Saturday, 40 hours/week) or Part-Time (Sunday & Monday, 16 hours/week)
• Day Shift (8:00 AM – 4:00 PM): Full-Time (Tuesday – Saturday, 40 hours/week) or Part-Time (Sunday & Monday, 16 hours/week)
• Evening Shift (4:00 PM – 12:00 AM): Full-Time (Tuesday – Saturday, 40 hours/week) or Part-Time (Sunday & Monday, 16 hours/week)