Healthcare Revenue Cycle Senior Manager

About the role

Join our AI & Engineering team in transforming technology platforms, driving innovation, and helping make a significant impact on our clients' success. You'll work alongside talented professionals reimagining and re-engineering operations and processes that are critical to businesses.

Responsibilities

• Lead and manage end-to-end Revenue Cycle projects within healthcare organizations
• Collaborate with executive and cross-functional stakeholders to develop and execute strategies
• Manage project timelines, deliverables, issue and risk mitigation, and provide regular status updates to stakeholders
• Stay current on advancements in enabling technologies, Epic systems, and healthcare analytics, and translate them into practical solutions
• Leverage industry knowledge, market insights, trends, and proven approaches to help clients confirm priorities and develop strategies that drive measurable value to the business and customer experience
• Support business growth objectives by shaping pursuits, developing proposals, strengthening relationships with key decision makers, mentoring and staffing team members, and participating in recruitment and retention

Requirements

• Required: Bachelor's degree in Business, Healthcare Administration, Information Systems, Engineering, or a science, technology, engineering, or mathematics (STEM) field
• Required: 10+ years of experience in a consulting firm and/or healthcare provider or payer organization
• Required: 6+ years of experience working with or reporting to C-level executives
• Required: 6+ years of experience in revenue cycle operations in a healthcare consulting environment
• Required: 6+ years of experience managing cross-functional teams, including staffing, coaching, and performance oversight
• Required: Must be legally authorized to work in the United States without the need for employer sponsorship

Qualifications

• Preferred: Advanced degree such as Master of Business Administration (MBA), Master of Science in Health Administration, Master of Public Health (MPH), or Master of Science in Information Systems
• Preferred: 5+ years of experience in Patient Access, Coding, Revenue Integrity/Health Information Management (HIM), Charge Integrity, and/or Patient Financial Services
• Preferred: 3+ years of experience defining future-state business processes and operating models
• Preferred: 3+ years of experience planning, tracking, and delivering projects using Microsoft Project and documenting processes in Microsoft Visio; and 2+ years of experience managing and delivering using Agile/Scrum frameworks
• Preferred: 3+ years of experience with hospital and physician financial and patient accounting systems such as Epic, Cerner, Soarian, SMS, McKesson, Invision, HBOC, MEDITECH, IDX, and Eclipsys, including experience in at least one platform
• Preferred: 2+ years of experience using analytics, digital, and robotics/process automation to improve revenue cycle outcomes while reducing costs, including tools such as Python, Tableau, and Structured Query Language (SQL)