HEALTHCARE OPERATIONS EFFICIENCY SPECIALIST

About the role

The Operational Efficiency Specialist at CCHC is responsible for identifying and implementing projects and initiatives that enhance organizational efficiency and patient experience. This role involves collaborating across various departments to streamline processes, eliminate manual tasks, and ensure alignment with overall goals.

Responsibilities

• Partners with all areas of the organization to identify improvement and efficiency opportunities and implements agreed upon solutions.
• Collaborates with other members of the Efficiency and Transformation Development teams.
• Responsible for eliminating manual, repetitive tasks within each department of the organization.
• Ensures all initiatives achieve the overarching goal of improving organizational efficiency and patient experience.
• Develops training and reference guides, as needed.
• Absorbs and creates forms.
• Supports implementation of new software functionality and EHR module updates, as it relates to efficiency projects.
• Troubleshoots end user issues when implementing or piloting new modules or software.
• Plans, executes and supervises assigned efficiency projects.
• Conducts planning and implementation related to organizational performance and accomplishments.
• Determines priorities and methods of completing workload in a timely and efficient manner.
• Visits clinic locations and administrative departments as requested to engage in evaluation of processes, policies and procedures.
• Recommends and implements changes when indicated.
• Addresses conflicting initiatives or efforts which adversely impact organization efficiency and patient experience.

Requirements

• Experience in health care process improvement and health information technology implementation experience strongly preferred.
• Change management experience or organizational re-design preferred.

Qualifications

Healthcare Operations Efficiency Specialist - Education and Experience: - Experience in health care process improvement and health information technology implementation experience strongly preferred. - Change management experience or organizational re-design preferred.

Skills

N/A

Benefits

• 100% employer-paid Medical, Dental & Vision coverage
• 100% employer-paid Life & Accidental Death & Dismemberment (AD&D) Insurance
• 401(k) with employer matching
• Paid Time Off Accrual, 10 Paid Holidays, and a Wellness Day Off
• Flexible Spending Account (FSA)
• Fringe Marketplace Stipend
• Optional Supplemental Insurance
• Participation in CCHC's company-wide Profit Sharing Program (eligible employees)
• Professional development and opportunities for internal growth and advancement

Pay

$28-$30/hr

Schedule

N/A