Healthcare Networks Intern (US)

Location: Grand Prairie, TX

This role requires associates to be in-office 1-2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. Alternate locations may be considered if candidates reside within a commuting distance from an office.

About the role

A Healthcare Networks Intern will support research, analysis, documentation, and communication activities that help a large health plan manage provider networks, improve cost of care, support compliant operations, and prepare for provider-facing and internal business changes.

Responsibilities

• Researches reimbursement policies, provider policies, claims experience, and other data sources to help identify cost of care opportunities and validate business assumptions.
• Supports network development activities by researching available providers, identifying access or specialty gaps, and assisting with provider recruitment preparation.
• Helps maintain regulatory compliance by reviewing, organizing, and updating policies, procedures, workflows, and supporting documentation.
• Provides negotiation support by gathering provider-specific research, market context, performance information, and other materials to inform external messaging and internal preparation.
• Drafts clear communications, job aids, and process summaries to help associates understand provider process changes and adopt new ways of working.
• Partners with network management, contracting, provider relations, compliance, claims, and operational teams to support cross-functional initiatives.
• Summarizes findings, recommendations, risks, and next steps in a concise format for leaders and business partners.

Example Projects

• Cost of Care Management: Researches policy requirements, reimbursement approaches, utilization patterns, claims experience, and provider performance indicators to help evaluate opportunities for savings, affordability, and operational improvement.
• Network Development: Conducts market and provider research to identify available providers, assess network adequacy or access needs, support recruitment planning, and help prepare outreach materials.
• Regulatory Compliance: Reviews and updates policies, procedures, workflows, and supporting materials to help ensure network management activities remain aligned with regulatory expectations and internal standards.
• Negotiation Support: Compiles provider-specific background research, service line information, market context, claims or utilization insights, and key talking points to support internal preparation and provider-facing messaging.
• Change Management Support: Drafts associate communications, process updates, FAQs, and training support materials that explain provider process changes in a clear and practical way.

Requirements

• Ability to work a minimum of 20 hours per week, with flexible hours per day (August-November).
• Currently enrolled in an accredited college or university program, preferably in healthcare administration, public health, business, finance, economics, data analytics, pre-law, communications, or a related field.
• Interest in healthcare, managed care, provider networks, health plan operations, or healthcare affordability.
• Graduation date between May 2027 to August 2029.
• Must be authorized to work in the U.S. without future visa sponsorship requirements.

Preferred Skills

• Strong research skills, including the ability to gather information from multiple sources, identify relevant details, and summarize findings clearly.
• Analytical mindset with comfort reviewing data, claims experience, reports, policies, and process documentation.
• Excellent written and verbal communication skills, with the ability to translate complex information into clear internal communications.
• Strong organizational skills and attention to detail, especially when managing policy updates, project trackers, provider research, and documentation.
• Ability to work collaboratively across teams such as network management, contracting, compliance, provider relations, claims, finance, and operations.
• Familiarity with Microsoft Office products, including Word, Excel, PowerPoint, and Outlook.
• Comfortable working in a fast-paced environment, learning new healthcare concepts, and managing multiple priorities.

Benefits

• Market-competitive total rewards including merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement).
• Medical, dental, vision, short and long term disability benefits.
• 401(k) with company match and stock purchase plan.
• Life insurance, wellness programs, and financial education resources.

Schedule

Hybrid work model requiring in-office presence 1-2 days per week, with specific onsite expectations discussed during the hiring process.