Healthcare Life Science Veeva CRM Senior Consultant

About the role

Join Deloitte's Sales & Service practice and help organizations design and implement large-scale transformation initiatives that improve performance, operating models, and business processes. This role supports complex client engagements by translating business needs into actionable solutions, developing deliverables for senior stakeholders, and driving workstreams from assessment through implementation.

Responsibilities

• Helping companies maximize the return for their digital sales enablement and sales operations infrastructure investment
• Working with Sales Leadership on devising sales strategies aimed at improving sales productivity focused on sales process standardization, digital tool adoption, sales reporting (pipeline, performance)
• Providing best-in-class services for planning, designing, deploying, and supporting digital sales technology tools
• Offering end-to-end solutions including process analysis and design, requirements planning, business case development, analytics support, and administration support
• Acting in a mentoring capacity to support the career development of other colleagues
• Contributing to the internal development of our practice through participation in areas such as business development, training, methodology and toolkit development, and recruiting
• Engaging in business development efforts, including Statements of Work (SOW), proposal development, client presentations, etc.

Qualifications

• Required: Bachelor's Degree or equivalent experience
• Minimum 3 years of professional experience in consulting or relevant industry roles
• At least 2 years of hands-on experience advising, designing, or implementing Veeva CRM solutions for clients or employers
• Minimum 2 years of experience utilizing the full suite of Veeva CRM capabilities, serving various Life Sciences personas (e.g., Field Sales, Key Account Management, Medical Science Liaisons, Field Reimbursement Managers)
• Minimum 1 year of experience working on strategic challenges within the Life Sciences ecosystem (pharmaceutical, biotech, healthcare delivery, insurance, regulatory, or policy)
• Minimum 2 years of experience with commercial Life Sciences platforms such as CRM, Marketing/Campaign Management, Omni-Channel Engagement, Contact Center, Lead Management, or Post-Sales Support
• Minimum 1 year of hands-on experience working with commercial cloud products that support field operations, including but not limited to Veeva Promomats, Veeva Network, Veeva Nitro, and Veeva Align