Healthcare Epic Senior Manager

About the role

Join our AI & Engineering team in transforming technology platforms, driving innovation, and helping make a significant impact on our clients' success. You'll work alongside talented professionals reimagining and re-engineering operations and processes that are critical to businesses.

Responsibilities

• Lead complex healthcare transformation engagements and deliver technology-enabled solutions for provider clients.
• Direct Epic application analysis, configuration, implementation, support, and issue resolution across clinical, revenue cycle, and technical workstreams.
• Partner with client operational, clinical, and information technology stakeholders to define requirements, design future-state processes, and align system capabilities to business objectives.
• Oversee project teams, manage risks and dependencies, review deliverables, and maintain day-to-day relationships with executive and senior client stakeholders.
• Drive business development efforts by supporting pursuit strategy, proposal development, pricing input, and relationship-building with key client decision-makers.
• Mentor and develop practitioners through coaching, performance feedback, staffing input, and participation in recruiting and retention efforts.

Requirements

• Bachelor's degree
• 10+ years of experience in a consulting organization, healthcare organization, or both
• 6+ years of experience working with or reporting to C-suite executives
• 6+ years of experience leading large-scale healthcare system implementations involving electronic health records, clinical systems, revenue cycle systems, or technical platforms
• 6+ years of experience across healthcare implementation lifecycle activities, including system selection, implementation planning, project management, application design, interface design, data conversion, application build, environment management, testing, and go-live planning
• Epic certification or experience implementing Epic clinical, revenue cycle, or technical applications across multiple implementations
• Ability to travel 50-75%, on average, based on the work you do and the clients and industries/sectors you serve

Qualifications

• Required: Bachelor's degree, 10+ years of experience in a consulting organization, healthcare organization, or both, 6+ years of experience working with or reporting to C-suite executives, 6+ years of experience leading large-scale healthcare system implementations involving electronic health records, clinical systems, revenue cycle systems, or technical platforms, 6+ years of experience across healthcare implementation lifecycle activities, including system selection, implementation planning, project management, application design, interface design, data conversion, application build, environment management, testing, and go-live planning, Epic certification or experience implementing Epic clinical, revenue cycle, or technical applications across multiple implementations, ability to travel 50-75%, on average, based on the work you do and the clients and industries/sectors you serve, must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
• Preferred: Advanced degree, such as Master of Business Administration (MBA) or Doctor of Philosophy (PhD), experience with electronic health record platforms, including Epic, Oracle Cerner, or Allscripts, experience defining future-state business processes, experience using Microsoft Project for project tracking and Microsoft Visio for process documentation, experience delivering work using Agile or Scrum methodologies, experience using analytics and querying tools, including Python, Tableau, or Structured Query Language (SQL)