Healthcare Design Specialist

Job Type: Full-time

About the role

Henricksen (Oak Brook, IL) is a full-service contract furniture dealership specializing in office, healthcare, education, government, senior living, and hospitality spaces. Founded in 1962 as a small family-run dealership, Henricksen now operates twelve offices across IL, MN, NY, PA, TN, Washington DC, and WI, employs 300+ full-time staff, and generates $300+ million in annual sales. With over 300 manufacturer partnerships, the company offers products ranging from systems furniture, casegoods, seating, lounge, and conference furnishings to architectural solutions such as modular walls, flooring, lighting, sound masking, and technology equipment. Henricksen is a leading privately‑owned dealer partner of HNI in the United States.

This position can be based out of the IL (Chicago or Oak Brook), MN (Minneapolis), or WI (Madison or Milwaukee) offices. The Design Healthcare Specialist will serve as Henricksen’s subject matter expert in clinical design, laboratory applications, and healthcare‑focused client solutions across the organization. Working alongside the Director of Healthcare Strategy, the role translates clinical, laboratory, and operational workflows into effective strategies that advance Henricksen’s healthcare vertical offering, emphasizing design‑led solutions, scalable tools, and proven practices to develop internal healthcare and laboratory capabilities, drive growth, collaboration, and differentiated client outcomes.

Responsibilities

• Healthcare Design + Applications: Translate clinical and laboratory workflows, operational requirements, equipment needs, and patient, caregiver, and end‑user needs into effective design, space, and product solutions.
• Partner with sales, design, manufacturers, and other project stakeholders to develop differentiated solutions for healthcare and laboratory environments.
• Provide expertise across acute care, ambulatory, behavioral health, exam and treatment rooms, care team areas, waiting spaces, clinical and diagnostic laboratories, research facilities, and other specialized healthcare environments.
• Guide selection and application of furniture, modular laboratory systems, casework, work surfaces, storage, seating, and related solutions based on cleanability, infection prevention, chemical resistance, durability, ergonomics, safety, accessibility, flexibility, and reconfigurability.
• Support programming, space planning, product applications and specifications, product evaluations, mock‑ups, and strategic client presentations.
• Capability Development + Growth: Develop and maintain healthcare and laboratory typicals, planning guidelines, learning resources, product recommendations, tools, and proven practices that can be leveraged across markets.
• Educate and support Henricksen designers and sales teams on clinical and laboratory applications.
• Identify opportunities to replicate successful healthcare and laboratory solutions across the organization.
• Support strategic healthcare and laboratory pursuits, proposals, presentations, and client workshops.
• Collaborate with manufacturers and strategic partners to expand Henricksen’s healthcare and lab capabilities.
• Stay current on healthcare and laboratory trends, products, regulations, technologies, and emerging client needs.
• Contribute to healthcare thought leadership, case studies, industry events, and market‑development initiatives.
• Daily Work Execution: Promote cross‑market sharing of lessons learned, innovations, and successful project outcomes.