Healthcare Data Analyst

Norfolk, VA • First (Days) shift

About the Role

The Healthcare Data Analyst provides analytical and reporting support to internal and external stakeholders by transforming healthcare data into actionable insights that drive business and operational performance. This role is responsible for developing reports, dashboards, and self-service analytics solutions that enable data-driven decision-making across the organization. As a subject matter expert, the Healthcare Data Analyst partners with business leaders, operational teams, clinicians, and provider partners to identify opportunities, evaluate outcomes, and deliver meaningful recommendations through data analysis.

As an integrated health system, Sentara delivers analytics across a broad range of healthcare domains including health plan operations, population health, ambulatory care, acute and post-acute care, quality improvement, regulatory reporting, and operational performance. The Healthcare Data Analyst will leverage advanced analytics tools and methodologies to support initiatives focused on improving patient outcomes, enhancing operational efficiency, and supporting strategic business objectives.

Responsibilities

• Design and support programmatic reporting solutions
• Perform ad hoc analyses
• Define business requirements for new analytical capabilities
• Support data quality and stewardship initiatives to ensure data integrity and accuracy
• Develop reports, dashboards, and self-service analytics solutions for business stakeholders
• Gather business requirements and translate them into analytical solutions and reporting deliverables
• Perform data validation, data quality assessments, and troubleshoot reporting discrepancies
• Communicate complex analytical findings to technical and non-technical audiences

Areas of analytical focus may include:

• Medical expense and utilization trends
• Population health and risk stratification
• HEDIS, STAR ratings, and quality reporting
• Clinical gaps in care and adherence metrics
• Value-based care and provider performance measurement
• State and federal regulatory reporting
• Employer group and client reporting
• Network management and contracting analytics
• Quality and performance benchmarking
• Research data and analytic support
• Operational and financial performance reporting

Requirements

• Bachelor's Degree in Data Analytics, Healthcare Administration, Informatics, Statistics, Computer Science, Public Health, Business Analytics, or a related field (Required)
• Experience analyzing healthcare, clinical, financial, operational, or population health data
• Experience developing reports, dashboards, and self-service analytics solutions for business stakeholders
• Knowledge of SQL, Tableau, Power BI, Databricks, and AI/ML technologies to support data analysis, visualization, and reporting initiatives
• Experience gathering business requirements and translating them into analytical solutions and reporting deliverables
• Experience performing data validation, data quality assessments, and troubleshooting reporting discrepancies
• Strong consultative skills with the ability to communicate complex analytical findings to technical and non-technical audiences
• Experience working with healthcare datasets, claims data, electronic medical record data, quality measures, or operational performance metrics preferred
• Experience supporting regulatory, quality, financial, or population health reporting initiatives preferred

Skills

• Knowledge of SQL, Tableau, Power BI, Databricks, and AI/ML
• Excellent oral and written communication skills
• Strong analytical and problem-solving skills
• Consultative engagement and stakeholder partnership skills
• Data visualization and dashboard development expertise
• Data quality and data governance knowledge
• Ability to manage multiple priorities and projects simultaneously
• Strong attention to detail and commitment to data accuracy

Qualifications

Preferred certifications:

• Tableau Certified Data Analyst
• Microsoft Power BI Certification
• Databricks Certification
• Healthcare analytics or data science certifications

Benefits

• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down – $10,000 Reimbursement for certifications and free access to complete CEUs and professional development
• Pet Insurance
• Legal Resources Plan
• Opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met