Healthcare Customer Service Internship - Summer 2027

About the internship

With more than 50 years of consecutive growth, we've built a dynamic workplace where over 45,000 employees worldwide are empowered to grow and contribute to our entrepreneurial culture. A Medline Customer Service Internship offers you real-world, hands-on experience where you can make a true impact. This program is designed to equip you with World Class Customer Service skills while obtaining valuable insights into Medline's business operations. In addition to a typical Medline workday, the summer includes enriching activities, such as social and networking events, leadership presentations, plus much more. The tangible skillset you'll build while doing meaningful work will set you apart from your peers.

Responsibilities

• Shadow experienced customer service professionals and learn World Class Service techniques
• Participate in mentoring and networking opportunities with leadership
• Assist hospitals, clinics, and end users with placing, tracking, and maintenance of orders, providing product information, checking inventory status, and more
• Respond to routine and some non-routine, more complex customer service inquiries and problems via telephone
• Review customer's service needs and refer to other service departments for follow-up as needed

Qualifications

• Junior standing with 3.0 minimum GPA preferred
• Ability to travel for job shadowing or mentorship programs (within state and out of state)
• Active interest in the Healthcare industry preferred
• Excellent organizational, planning, communication and follow-up skills required
• Must have a bias toward action, quality service and be results oriented
• Proficient with Microsoft Office Suite including Excel, PowerPoint and Outlook
• Ability to work a hybrid office schedule (some days worked at home)
• Unrestricted permanent US work authorization

Pay

$16.50 - $24.00 Hourly

Schedule

Ten weeks from early June through mid-August

Benefits

Health insurance, life and disability, 401(k) contributions, paid time off (for employees working 30 or more hours per week on average). For roles where employees work less than 30 hours per week, benefits include 401(k) contributions, paid time off, as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.