Healthcare Compliance Officer - Long Term Care

About the role

The Arizona Department of Health Services promotes and protects the health of Arizona’s children and adults. Our mission is to promote, protect, and improve the health and wellness of individuals and communities in Arizona. We strive to set the standard for personal and community health through direct care, science, public policy, and leadership.

This position performs work corresponding to the activities within the Division of Public Health Licensing Services, Bureau of Long Term Care Facilities Licensing. It assists with or determines the issuing of licenses to licensed facilities and providers, maintaining current licenses by ensuring compliance with all applicable regulations.

Responsibilities

• Conducts initial and annual recertification inspections of health care institutions regulated by the Department to determine compliance with all applicable regulations.
• Reviews quality systems by tracking documents, corrective actions, and other quality data.
• Conducts investigations of the operation of a licensed facility or provider upon receiving a complaint or of an unlicensed facility.
• Corresponds with the regulated community or with regulatory bodies, responds to technical questions from licensees, develops standards, participates in rulemaking, and conducts inspections.
• Performs, assists or reviews detailed investigative or inspection reports, statements of deficiencies, and correspondence regarding changes in the status of a licensee’s license, or other types of legal orders.
• Learns to interpret and understand statutes, rules and internal procedures for discipline.
• Participates in and conducts inspections/investigations to determine compliance with federal regulation, statutes, rules, and internal procedures as directed and under guidance.
• Prepares investigation reports.
• Attends and participates in staff, advisory committee, and/or stakeholder organization meetings.
• Provides technical assistance to providers and consumers.
• Performs other duties as assigned as related to the position (typically 5% – 10%).

Requirements

• Must have driver’s license and ability to travel statewide.
• Must possess a valid level one fingerprint clearance card issued pursuant to A.R.S. 41-1758.07 or must apply for a level one fingerprint clearance card within 7 working days after beginning employment.
• All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Qualifications

• Associate’s degree, with experience working in a licensed or regulated setting, or experience working for a regulatory agency.
• Preference will be given to candidates who possess a professional license to practice in the State of Arizona or proof of eligibility for reciprocity of an out-of-state license, i.e., Registered Nurse, Social Worker, Dietitian, Counselor, etc.

Knowledge, Skills & Abilities

• Knowledge of federal regulations, Arizona Administrative Code and Arizona Revised Statutes related to licensed facilities and providers.
• Good understanding of facility management and operational concepts.
• Specialized procedures, Performance Management (PM), and Continuous Quality Improvement (CQI) and Lean methodologies.
• Skill in review and reading/interpretation of professional literature and regulations.
• High level of oral and written communication, analytical review, interpersonal relationships, active listening, organizational, evaluation, repetition, education/training.
• Ability to change priorities as issues arise, problem solving (root cause), work independently, perform reviews, analyze analytical data, reporting, and evaluation of analyst qualifications.

Benefits

• Affordable medical and dental insurance plans
• Paid vacation and sick time
• Paid Parental Leave—Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program)
• 10 paid holidays per year
• Wellness program and plans
• Life insurance
• Short/long-term disability insurance
• Defined retirement plan
• Award-winning Infant at Work program
• Credit union membership
• Transit subsidy
• ADHS Student Loan Assistance Program—eligible employees can receive up to $300 per month for outstanding student loans