Healthcare Business Banking Relationship Manager

About the role

In this high-impact role, you'll serve as the primary advisor to healthcare practices and organizations with revenues generally between $5MM and $50MM, owning the full client relationship from origination through long-term expansion. You'll bring a consultative, entrepreneurial mindset—leveraging the full capabilities of a leading financial institution to deliver sophisticated credit structures, treasury solutions, and integrated financial strategies that fuel client success.

Responsibilities

• Own and grow a portfolio of Healthcare and Practice Finance relationships, serving as the trusted advisor for clients with revenues between $5MM and $50MM, including physician groups, ambulatory surgery centers (ASCs), dental service organizations (DSO), specialty practices, and other healthcare businesses
• Drive new client acquisition and revenue growth through proactive business development, COIs, and industry networking within the healthcare ecosystem
• Lead complex financial conversations and structure credit solutions including cashflow lending, acquisition financing, recapitalizations, buyouts, commercial real estate, ground up construction, and enterprise value-based lending structures
• Deliver holistic financial solutions by coordinating seamlessly across: Treasury Management, Payments, Credit Cards, Personal Wealth and Advisory partners, Capital Markets, and Equipment Finance
• Advise healthcare clients on growth initiatives including de novo expansion, acquisitions, physician ownership transitions, and healthcare real estate financing
• Maintain full accountability for the client relationship while orchestrating internal partnerships in a large, matrixed organization
• Apply strong credit judgment and risk discipline while balancing growth, profitability, and client experience
• Anticipate client needs by staying ahead of healthcare industry trends, regulatory shifts, and market conditions

Qualifications

Basic Qualifications:

• Bachelor's degree, or equivalent work experience
• Ten or more years of relevant experience

Skills & experience

• Healthcare and Practice Finance banking experience, including complex credit structuring
• Experience with clinic- and center-based Commercial Real Estate transactions
• Proven success developing new business and COIs within the healthcare industry
• Experience managing loan structures larger than $2.5MM and complex credit requests
• Background serving companies and practices with revenues up to $50MM
• Demonstrated ability to partner across Treasury Management, Payments, and Wealth Management, Capital Markets, and other special banking teams
• Strong knowledge of commercial credit and credit quality standards
• Proficiency with MS Office, Salesforce, and nCino
• Agile, innovative problem-solver with sound judgment
• Executive-level communication, presentation, and relationship-building skills
• Knowledge of healthcare ownership structures, reimbursement dynamics, and industry trends affecting physician practices and lower middle markets healthcare organizations

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Schedule

The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

Pay

Pay Range: $141,210.00 - $172,590.00