Health & Wellness Specialist, Full Time, Ashburn

Key Responsibilities

• Greet and assist guests with enthusiasm and professionalism, creating a welcoming and supportive environment.
• Educate guests on available services including Cryotherapy, Red Light Therapy, IV Infusions, Body Sculpting, and more.
• Conduct consultations and help guide guests toward the right services and packages based on their individual goals.
• Manage guest check-in/check-out, scheduling, and payment processing using our center’s software platforms.
• Maintain cleanliness and sanitation standards throughout the center.
• Aid in marketing and outreach efforts, including promoting new services and seasonal specials.
• Support wellness services as needed (e.g., prepping rooms, assisting providers, setting up equipment).
• Participate in ongoing training to remain knowledgeable about products, protocols, and services.

Qualifications

• Prior experience in health, wellness, fitness, or customer service is preferred.
• Excellent interpersonal and communication skills.
• Strong organizational skills and attention to detail.
• Ability to work in a fast-paced, team-oriented environment.
• Passion for health and wellness with a desire to learn and grow within the industry.
• Tech-savvy with the ability to learn new software systems quickly.

Schedule Requirements

Full-time position (40 hours per week). Must be flexible to work a mix of days, evenings, and weekends as needed to meet the needs of the center and our guests.

Benefits

• Competitive hourly pay + commission.
• Discounts on wellness services and products
• Supportive and team-focused environment
• Opportunities for growth and advancement in the wellness industry

Pay

Competitive hourly pay + commission.

Schedule

Full-time position (40 hours per week). Must be flexible to work a mix of days, evenings, and weekends as needed to meet the needs of the center and our guests.