HEALTH UNIT COORDINATOR (Tele - PD - Days)

About the role

This is a union position providing clerical and receptionist duties in the nursing unit, utilizing exemplary computer and communications skills. The role includes transcribing provider orders, watching telemetry monitors, interacting with customers, and performing supportive duties to facilitate nursing operations and patient satisfaction.

Responsibilities

• Receives, greets and directs visitors, patients, physicians, business partners and other coworkers on the unit utilizing AIDET, service excellence and code of conduct principles.
• Participates actively in orientation and on-the-job training and support of assigned staff and newly hired personnel and students.
• Provides methodology for dissemination of information providing opportunities for discussion of division problems, and orientation of new projects or procedures, as assigned.
• Performs all tasks demonstrating service excellence to all customers (staff, physicians, visitors, patients).
• Affords telemetry monitoring support under direction of nursing staff.
• Utilizes fax machines accurately to internal and external numbers.
• Communicates census changes.
• Processes chart orders according to policy.
• Maintains medical record.
• Ensures that nursing unit has adequate supplies.
• Maintains a safe and organized work environment.
• Delivers non-narcotic medications, orders and requisitions to appropriate destinations.
• Schedules ground transportation for patients.
• Transports patients in wheelchair or conveyance to location within the hospital when needed.
• Demonstrates commitment to unit, department and hospital.
• Complies with all Dameron Hospital Association policies and procedures.

Requirements

• High school graduate or equivalent required, AA or BA or BS degree preferred.
• Previous Unit Clerk experience preferred.
• Minimum of one year of hands-on experience directly related to customer services.
• Must have computer skills and have experience with data entry and order entry programs.
• Must have good organizational skills and the ability to detect and avoid errors.
• Must be able to type and use a computer keyboard efficiently and effectively.
• Current BLS Certification through AHA required.
• National Association certification (NAHUC) preferred.
• Competency Requirement: Arrhythmia Recognition - proof of current competency upon hire/transfer.

Qualifications

• Education: High school graduate or equivalent required, AA or BA or BS degree preferred. Medical terminology, symbols and abbreviation course, or proof of competency.