Health Unit Coordinator - Medical/Surgical

1.0 FTE, 40 hours per week. Day/Evening position with every third weekend rotation. Hours may vary based on operational needs. Location: East Madison Hospital, Madison, WI.

About the role

Health Unit Coordinators play a key role on each unit by providing a warm and welcoming atmosphere for patients, families, and visitors. As the backbone of the unit, you will manage and facilitate day-to-day operations, ensuring everything runs smoothly and efficiently.

Responsibilities

• Answer phones, organize files, order supplies, handle correspondence, and manage databases.
• Provide general support to patients, family members, and staff.
• Utilize excellent communication and organizational skills to support patient care.
• Collaborate with the clinical team to coordinate patient admissions, transfers, and discharges.
• Maintain accurate electronic health records with a high level of attention to detail.
• Perform other clerical duties as needed.

Requirements

• High School Diploma (Required).
• 1 year of experience in a medical or customer service environment (Required).
• 1 year of experience in a medical environment (Preferred).

Benefits

• Flexible schedules and shifts for work-life balance.
• Access to UW Health Employee Wellbeing Department resources supporting emotional, financial, and physical well-being.
• Tuition benefits eligibility for career advancement coursework.
• Opportunity to earn a referral bonus for referring candidates to open positions.

About the workplace

East Madison Hospital is UW Health’s newest hospital and one of the most advanced hospitals and wellness centers in the country. Here, healthcare is viewed as a holistic endeavor, focusing on both diagnosis and treatment as well as partnering with you in health and wellness.