Health Unit Coordinator FT days

About the role

Wellfound is hiring a full‑time Health Unit Coordinator to join our inpatient team at Wellfound Behavioral Health Hospital, a 120‑bed inpatient psychiatric hospital in Tacoma, Washington. The position supports patient care by performing general clerical, reception and scheduling duties under the direction of a Registered Nurse, fostering positive customer relations and communications.

Responsibilities

• Enter/transcribe orders into the information system and on appropriate forms; communicate orders to involved departments as necessary.
• Perform receptionist duties; handle incoming and outgoing communications, transfer calls appropriately, answer questions, and assist visitors in accordance with established procedures.
• Give messages to patients and staff members.
• Update and verify patient data in the information system; maintain unit‑specific records as assigned.
• Aid in making appointments when requested.
• Maintain a neat and organized work environment; order, stock, and replenish supplies and equipment; identify and report problems; enter equipment repair requests, tag equipment, and remove from service.
• Maintain a safe work and patient environment, adhering to the hospital’s safety, risk management, regulatory standards, and infection‑prevention protocols.
• Participate in quality‑assurance and improvement initiatives and activities; pursue growth opportunities.
• Work at Mental Health Tech as needed until scheduled staff arrive.
• Complete bed board and EVS applications in EPIC for bed cleaning.
• Provide customer service and meet patient needs as requested.
• Communicate with dietary regarding meals when needed.
• Deliver lab specimens as requested.
• Assist in obtaining required patient information.
• Complete insurance verification and registration of patients in I&A.
• Manage work queues in EPIC to ensure proper registration for all patients.

Requirements

• High school diploma or equivalent (required).
• Basic Life Support (BLS) certification through the American Heart Association or American Red Cross.
• One (1) year of administrative support experience in healthcare (required), preferably in a mental health setting.

Pay

Hourly: $21.75 – $40.33 depending on experience on the union scale. Weekend shift differential: $1.25.

Schedule

.9 FTE, three 12‑hour shifts per week with rotating weekends, 7 am – 7:30 pm.

Benefits

• Medical, dental, and vision insurance.
• Company‑paid life & disability insurance.
• Employee Assistance Program (available upon hire).
• 403(b) retirement plan with company match.
• Paid sick and safe leave.
• Paid time off.
• Tuition reimbursement program.
• Union membership (SEIU) required within 30 days of employment; exemption possible for religious reasons.