Health Unit Coordinator | ED | Full-Time | Nights

Summary

The Health Unit Coordinator (HUC) 2 is responsible for multi-tasking clerical and patient customer service support functions as part of the patient care team. The Health Unit Coordinator provides the connectivity between the providers, staff and inter/intra department areas through various modalities such as fax, phone, and computers (command central). The Health Unit Coordinator 2 may also register patients and perform other data management activities. The HUC acts under the direction of daily shift supervisor and the unit resource person.

Education

• High school or equivalent (GED).

Certification, Registration & Licensure

• Notary Public, State of New Hampshire, within 4 months of hire date. Must be kept current.

Experience

• Must have outstanding customer service skills.
• Experience with Microsoft Office applications in a Windows environment.

Responsibilities

• Coordinates patient and information flow at the desk area to clinical staff, patients/families and other departments.
• Greets the patient and family and completes the patient registration process.
• Completes order entry process, coordinates computer downtime, and coordinates patient information changes in the computer.
• Demonstrates time management skills.
• Prepares and/or organizes and/or disassembles the patient medical records for charts according to HIMS specifications.
• Helps ensure a clean, safe environment with appropriately stocked supplies and functioning equipment.
• Performs job specific requirements and other duties as assigned.
• Serves as a preceptor for new employees.

Physical And Work Requirements

The Dictionary of Occupational Titles Material Handling Classification is LIGHT. The employee must regularly lift, carry or push/pull less than 10 pounds, frequently lift, carry or push/pull up to 10 pounds, and occasionally lift, carry or push/pull up to 20 pounds.

While performing the duties of this Job, the employee is regularly required to hear. The employee is frequently required to do repetitive motion, perform activities that require fine motor skills, sit, speak, and walk. The employee is occasionally required to bend, reach, squat, and stand. Specific vision abilities required by this job include color vision, depth perception, far vision, near vision, and peripheral vision.

The employee is occasionally exposed to airborne pathogens, bloodborne pathogens, bodily fluids, and electrical hazards - shock. The noise level in the work environment is usually moderate.