Health Unit Coordinator

About the role

The Health Unit Coordinator (HUC) position builds upon the foundational responsibilities of the Health Unit Assistant (HUA) role, serving as a key resource and mentor within the unit. The individual in this role supports operational excellence, promotes quality and safety initiatives, and fosters the development of new team members.

Responsibilities

• Demonstrates full competency in all duties outlined in the Health Unit Assistant (HUA) job description.
• Serves as a liaison between nursing, physicians, ancillary departments, patients and visitors to ensure effective communication and service delivery.
• Provides mentorship and guidance to newly hired HUAs, supporting their onboarding and professional development.
• Acts as a departmental resource for unit procedures, workflows, and systems.
• Contributes to quality improvement and patient safety efforts within the unit.
• Participates and may support unit-based meetings and shared governance councils.
• Monitors inventory and orders unit supplies, equipment, and forms to ensure availability and readiness.
• Performs other related duties as assigned to support unit operations and patient care.
• Performs and oversees clerical functions including patient admissions, transfers, discharges, and chart maintenance.
• Maintains and updates patient records in the electronic health record (EHR) system; ensures compliance with documentation and privacy standards.
• May assist in scheduling patient procedures, coordinating physician orders, or tracking patient status updates.
• Prioritizes and coordinates multiple requests in a fast-paced environment with attention to detail and accuracy.
• Handles confidential information with discretion and maintains a professional demeanor at all times.

Qualifications

• High School Diploma or equivalent required.
• One (1) year experience as a Health Unit Assistant or similar role within healthcare required.