Health Unit Coordinator

Responsibilities

• Coordinates tests and treatments with and between various departments for patients on nursing units.
• Maintains working knowledge of functions and services offered by all diagnostic and treatment departments to facilitate the scheduling of tests and treatments.
• Facilitates communications required to support patient care including multiple-line telephone, unit/site paging, and hospital information system.
• Screens incoming telephone calls.
• Monitors department office equipment and troubleshoots minor problems; arranges repair of major malfunctions.
• Maintains working knowledge of Electronic Medical Record (EMR) system and other computer systems for ordering patient and unit supplies and equipment; processes daily patient charges and/or related procedures through the system.
• Compiles necessary chart forms for admissions, transfers, discharges, and expirations.
• Obtains appropriate copies of medical records for transfers to nursing homes and other health care facilities.
• Verifies medical records contain complete and accurate patient demographic information, patient identification and registration in the medical record, including appropriate level of care.
• Establishes and maintains positive customer relations and contributes to a harmonious work environment; quickly and courteously acknowledges requests, responds to call lights, demonstrates proper phone etiquette, and fosters communication between the health care team.
• Demonstrates knowledge and skills necessary to provide care appropriate to the age of the patients served, including knowledge of growth and development over the life span and the ability to assess data reflective of the patient's status to interpret age-specific needs.

Requirements

• High School Graduate, or Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED).
• No prior experience required.
• Basic computer skills.
• Excellent oral and written communication skills.
• Excellent interpersonal skills and the ability to adapt to interruptions and changing priorities/workloads.
• High level of attention to detail.

Certification

• Team members will maintain annual educational requirements for hospital-based certifications (e.g., DNV, CARF, or others).

Physical Requirements and Working Conditions

• Must be able to sit, stand, walk, lift, squat, bend, reach above shoulders, and twist frequently throughout the workday.
• Must be able to lift up to 35 lbs. occasionally.
• Will regularly be exposed to mechanical, electrical, chemical, and radiation hazards as well as blood and body fluids; personal protective equipment must be worn as necessary.
• Must have functional vision, hearing, and speech.
• Operates all equipment necessary to perform the job.