Health Unit Coordinator - Acute Med/Prog Care

About the role

University Hospital in Madison is a Magnet®‑designated facility, ranked Wisconsin’s #1 hospital and among the nation’s leading hospitals, teaching institutions, and referral centers. As a Health Unit Coordinator (HUC), you will provide a warm and welcoming atmosphere for patients, families, and visitors, serving as the backbone of the unit by ensuring smooth and efficient operations.

Responsibilities

• Manage and facilitate the day‑to‑day operations of a unit.
• Answer phones, organize files, order supplies, handle correspondence, manage databases, and provide general support to patients, family members, and other staff.
• Utilize excellent communication and organizational skills to support patient care.
• Collaborate with the clinical team to coordinate patient admissions, transfers, and discharges.
• Maintain accurate electronic health records with a high level of attention to detail and perform other clerical duties.

Qualifications

• High School Diploma required.
• 1 year of experience in a medical or customer service environment (or similar) required.
• 1 year of experience in a medical environment preferred.

Benefits

• Options for a variety of schedules and shifts offering flexibility and work‑life balance.
• Access to UW Health Employee Wellbeing Department resources supporting emotional, financial, and physical well‑being.
• Tuition benefits eligibility – UW Health helps pay for coursework related to career advancement.
• Opportunity to earn a referral bonus for referring friends, former colleagues, or others to apply for open positions.

Schedule

0.80 FTE (32 hours per week). Day/Evening position with a mix of 8‑ and 12‑hour shifts (7 am‑7:30 pm, 7 am‑3:30 pm, or 3 pm‑11:30 pm). Includes a one‑in‑every‑third weekend rotation and a holiday rotation. Hours may vary based on department operational needs. Position located at University Hospital in Madison, WI.