Jobs · OTHR · North Carolina

Health Unit Coordinator - 8W Medical ICU (Nights)

Duke Health · Durham, NC · 1 mo ago
OTHRFull-time
We need to output HTML fragment with sections only if content present. Use

for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must not repeat job title. We need to extract content. From posting: - About Duke University Hospital description: "At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. About Duke University Hospital Pursue your passion for caring with Duke University Hospital in Durham, North Carolina, which is consistently ranked among the best in the United States. The largest of the four Duke Health hospitals with 1062 patient beds, it features comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center, an endo-surgery center, and more. Duke Nursing Highlights ..." But we need "About the role" heading. The posting includes "General Description Of The Job Class". That is about the role. So we can put that under About the role. Responsibilities: list of duties under "Duties And Responsibilities Of This Level". We'll extract bullet points. Requirements: maybe "Required Qualifications At This Level" includes Education, Experience, Degrees, Licensure, and/or Certification N/A. Also "Knowledge, Skills, And Abilities". We need to separate sections: Requirements (maybe education/experience), Qualifications (maybe degrees/licensure), Skills (knowledge, skills, abilities). But we must only include sections if there is real specific content. We have content for Education, Experience, Degrees/Licensure (N/A - we should not include if it's N/A). The posting says "Degrees, Licensure, and/or Certification N/A". That's placeholder; we should not create a Qualifications section with filler. So we may skip Qualifications. Skills: Knowledge, Skills, And Abilities list. Benefits: posting mentions "Relocation Assistance (based on eligibility)" and "Quality of Life: Living in the Triangle!" Also maybe other benefits not listed. So we have benefits content. Pay: not mentioned. So skip Pay. Schedule: "Work Schedule Full time; 36 hours; 3 x 12 hour night shift (7pm - 7:30am)". That's specific, so include Schedule. We must not include boilerplate like EEO, etc. We need to preserve all substantive information. So we need to include the introductory paragraph about Duke Health commitment? That is part of About the role? Probably yes. We need to format as HTML fragment: use

for each section heading, then content:

for prose,

  • for lists. We must not include job ID etc. Let's extract content precisely. Introductory paragraph: "At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together." Then "About Duke University Hospital Pursue your passion for caring with Duke University Hospital in Durham, North Carolina, which is consistently ranked among the best in the United States. The largest of the four Duke Health hospitals with 1062 patient beds, it features comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center, an endo-surgery center, and more. Duke Nursing Highlights Duke University Health System is designated as a Magnet organization Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses. Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification. Duke University Health System has 6000 + registered nurses Quality of Life: Living in the Triangle! Relocation Assistance (based on eligibility)" But some of that is more about benefits/quality of life. We'll separate. General Description Of The Job Class: "This position collaborates with healthcare providers by performing a variety of clerical duties to support patient care. Duties include greeting patients and visitors, answering the telephone, responding to patient's requests, accessing the electronic medical record(EMR), scheduling appointments and providing general clerical support as needed by the department. This position will consistently exhibits excellent customer service skills." We can combine that with intro as About the role. Now Duties list: many bullet points. We'll create
    • for each duty sentence. Let's list them: - Answer patient signals and relay request to appropriate individual. - Place calls for consultations as needed. - Understand and is able to use the manual back up system as needed. - Assemble and maintain patient charts from admission through discharge. - Prepare and upload paper documents into the electronic medical record (EMR). - Navigate electronic medical record, access patient information, generate reports, schedule appointments and manage task list. - Use available technology to request and coordinate patient transport. - Assign nursing staff to communication systems. - Assist in reviewing clerical duties and responsibilities with new staff members. - Order supplies for the unit; maintain inventory and replenish as necessary. - Copy, file, mail and/or distribute materials as appropriate. - Maintain records as required by the unit (i.e. time sheets, continuing education information, etc.). - Schedule maintenance in automated schedule system as directed by Nurse Manager or designee - Generate reports as directed by Nurse Manager or designee (Example: compliance) - Participate in review of activities and processes for area of work. - Assists in implementing changes to effect continual improvement in services provided; and complies with regulatory and legal requirements. - Exhibit professional communication skill when answering the telephone and interacting with patients, visitors and other staff members. - Round and greet patients each shift and explain their role. - Greets patients, visitors, physicians and employees in a pleasant manner and refers to appropriate areas as needed. - Answers phones, screens and refers calls as appropriate, delivers messages and provides information to patients, visitors and personnel upon request. - Assist unit management in tracking inventory, stocking issues and maintaining adequate patient care supplies. - Perform other related duties incidental to the work described herein. We need to ensure no duplication; some sentences similar but keep as is. Now Required Qualifications: Education: Graduation from high school or GED; or an equivalent combination of related education and experience Experience: Six (6) months of work experience related to customer service Degrees, Licensure, and/or Certification: N/A (skip) Knowledge, Skills, And Abilities: list: - Knowledge of HIS procedures and of manual procedures when the system is down. - Successful completion of TJC and other regulatory/designated requirements within the probationary period. - Knowledge and understanding of telephone etiquette. - Knowledge of general clerical practices and procedures. - Knowledge of spelling and medical terminology. - Ability to apply specific departmental rules and regulations relating to verifying, processing and maintaining records and forms. - Ability to organize and set priorities. - Ability to operate computer terminal and other office equipment. - Ability to write legibly. - Ability to understand and follow oral and written instructions. - Ability to deal tactfully and courteously with the public. - Ability to establish and maintain effective relationships with other personnel. We'll put these under Skills section. Benefits: "Relocation Assistance (based on eligibility)" and "Quality of Life: Living in the Triangle!" Also maybe mention Duke Nursing Highlights? That's more about organization but could be considered benefits? Probably not. We'll keep those two. Schedule: "Work Schedule Full time; 36 hours; 3 x 12 hour night shift (7pm - 7:30am)" Now we need to output HTML. Structure:

      About the role

      Intro paragraph + About Duke University Hospital + General Description...

      We need to combine prose. Let's craft a paragraph that includes all that info without bullet points. We can do:

      At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. About Duke University Hospital: Pursue your passion for caring with Duke University Hospital in Durham, North Carolina, which is consistently ranked among the best in the United States. The largest of the four Duke Health hospitals with 1,062 patient beds, it features comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center, an endo-surgery center, and more. Duke University Health System is designated as a Magnet organization; nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses. Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification. Duke University Health System has 6,000+ registered nurses. Quality of Life: Living in the Triangle! Relocation Assistance (based on eligibility). This position collaborates with healthcare providers by performing a variety of clerical duties to support patient care. Duties include greeting patients and visitors, answering the telephone, responding to patient's requests, accessing the electronic medical record (EMR), scheduling appointments and providing general clerical support as needed by the department. This position will consistently exhibit excellent customer service skills.

      That seems good. Now Responsibilities:

      Responsibilities

      • ... each duty
      Now Requirements:

      Requirements

      Education: Graduation from high school or GED; or an equivalent combination of related education and experience

      Experience: Six (6) months of work experience related to customer service

      We could also combine into a list but okay. Now Skills:

      Skills

      • ... each ability
      Now Benefits:

      Benefits

      • Relocation Assistance (based on eligibility)
      • Quality of Life: Living in the Triangle!
      Now Schedule:

      Schedule

      Work Schedule: Full time; 36 hours; 3 x 12 hour night shift (7pm - 7:30am)

      We must not include Pay. Check for any duplicate content: we included Quality of Life and Relocation Assistance also in About the role paragraph; we might be duplicating. The instruction: preserve ALL substantive information; do not invent or summarize away detail. If we include them in About the role and also Benefits, that's duplication but still preserving. Might be okay but could be considered redundant. Better to avoid duplication: maybe move Quality of Life and Relocation Assistance to Benefits only, and not repeat in About the role. However About the role paragraph currently includes them; we could remove them from there to avoid duplication. But we need to preserve all info; if we remove from About the role, we still have them in Benefits, so info preserved. So we should not duplicate. Thus adjust About the role paragraph to exclude Quality of Life and Relocation Assistance. Let's rewrite About the role paragraph without those. Paragraph: "At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. About Duke University Hospital: Pursue your passion for caring with Duke University Hospital in Durham, North Carolina, which is consistently ranked among the best in the United States. The largest of the four Duke Health hospitals with 1,062 patient beds, it features comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center, an endo-surgery center, and more. Duke University Health System is designated as a Magnet organization; nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses. Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification. Duke University Health System has 6,000+ registered nurses. This position collaborates with healthcare providers by performing a variety

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