Health Technician (Hearing Instrument Specialist)

About the role

This announcement is an Open Continuous Announcement and will remain open until all position(s) are filled. The first cut-off will be October 15, 2025. Applications received after this will be sent to management upon request until the position(s) are fulfilled.

Responsibilities

• Hearing aid troubleshooting and repair
• Performing visual and auditory checks of hearing aids and hearing assistive technology-including all hearing aid accessories as well as alerting devices (troubleshoots performance)
• Fabricating earmold impressions with proper (non-diagnostic) otoscopy
• Ordering earmolds based on plan of care through prosthetics or DLC and fitting and modifying earmolds, if necessary
• Providing basic hearing aid information for patients and caregivers consistent with the audiologist's treatment plan, including but not limited to, realistic expectations, communication strategies, and/or aural rehabilitation
• Assisting in set up and delivery of face-to-face and telehealth visits by preparing the equipment for patient evaluation and other audiology procedures including, but not limited to daily biologic listening calibration of audiometric equipment and calibration of real-ear equipment
• Assisting patients with hearing aid connectivity including, but not limited to downloading applications (or apps), pairing devices in the app, Bluetooth pairing, and pairing hearing aid accessories
• Maintaining comprehensive supply and equipment tracking systems to include monitoring stock of RME and consumable items
• Prioritizing the acquisition of all supplies and equipment regarding date of expiration and may maintain a loaner hearing aid inventory
• Triage phone calls and audiology requests with regards to priority and urgency, following the audiologist's plan of care

Requirements

• Must be a U.S. Citizen
• Must hold a full, current and unrestricted license or registration to practice as a HIS in a state, territory, commonwealth or the District of Columbia
• Must hold active board certification from the National Board for Certification in Hearing Instrument Sciences (NBC-HIS)
• For non-board certified applicants, must actively pursue meeting requirements for board certification starting from the date of their appointment
• Must be proficient in written and spoken English
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