Health Technician (Hearing Instrument Specialist)
About the role
The Health Technician (Hearing Instrument Specialist) position is assigned to the Audiology & Speech Language Pathology within the El Paso VA Health Care System (EPVAHCS). The primary responsibility is for patient care, supporting diagnostic and treatment procedures, patient charting and patient education.
Responsibilities
- Hearing aid troubleshooting and repair
- Performing visual and auditory checks of hearing aids and hearing assistive technology-including all hearing aid accessories as well as alerting devices (troubleshoots performance)
- Fabricating earmold impressions with proper (non-diagnostic) otoscopy
- Ordering earmolds based on plan of care through prosthetics or DLC and fitting and modifying earmolds, if necessary
- Providing basic hearing aid information for patients and caregivers consistent with the audiologist's treatment plan, including but not limited to, realistic expectations, communication strategies, and/or aural rehabilitation
- Assisting in set up and delivery of face-to-face and telehealth visits by preparing the equipment for patient evaluation and other audiology procedures including, but not limited to daily biologic listening calibration of audiometric equipment and calibration of real-ear equipment
- Assisting patients with hearing aid connectivity including, but not limited to downloading applications (or apps), pairing devices in the app, Bluetooth pairing, and pairing hearing aid accessories
Requirements
Completion of the Department of Labor Apprenticeship Program for Hearing Aid Specialists; OR Successful completion of two academic years above high school that includes coursework related to the field: hearing science, human anatomy and physiology, hearing instrument science, gerontology, psychology or other general healthcare areas.
Qualifications
To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 07/24/2026.
Pay
Competitive salary and regular salary increases
Schedule
Monday - Friday 8:00 a.m. - 4:45 p.m.