Health Technician (Audiology)

About the role

The Health Technician Audiology (HTA) assists the staff audiologists in meeting the clinical needs of the patient population served in the Audiology Clinic. Support functions include both direct patient care and administrative duties.

Responsibilities

• Assisting the audiologist with patient assessment and treatment
• Maintaining a comprehensive supply and equipment tracking system
• Preparing mailing and shipping requests for hearing aid and hearing assistive technology repairs, ear mold orders, and return for credit items
• Maintaining loaner hearing aid inventory
• Answering and screening calls from patients regarding audiology needs
• Assisting with walk-in appointments
• Processing incoming devices from patients with concerns related to their hearing aids or hearing assistive technology
• Preparing and charging (if required) hearing aids and assistive devices for delivery
• Scheduling appointments to maximize clinic availability
• Managing office supplies
• Performing transactions using the Remote Order Entry System
• Maintaining inventory and status of all new and repaired hearing aids awaiting scheduling
• Maintaining clean, disinfected instrumentation, equipment, and work surfaces in the Audiology Clinic based on facility policy according to Medical Center infection control procedures and reusable medical equipment policies

Requirements

Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.

Qualifications

• Experience: Six months of experience comparable to the next lower level which demonstrates the knowledge - skills and abilities related to the duties of the position to be filled OR Education: Successful completion of four academic years above high school leading to a bachelor's degree with at least 24 semester hours in courses related to the position or a bachelor's degree in a major field of study appropriate to the functions of the occupation AND Demonstrated Knowledge - Skills - Abilities (KSAs): Knowledge of anatomy of the head and neck Ability to communicate clearly orally and in writing Knowledge of basic hearing assistive technologies Knowledge of basic infection control procedures and guidelines Ability to maintain stock and supply level inventories Skill in using basic computer software such as email - spreadsheet and word processing
• Education: Successful completion of two academic years above high school leading to an associate degree or a bachelor's degree with at least 12 semester hours in courses related to the position

Skills

Knowledge of anatomy of the head and neck Ability to communicate clearly orally and in writing Knowledge of basic hearing assistive technologies Knowledge of basic infection control procedures and guidelines Ability to maintain stock and supply level inventories Skill in using basic computer software such as email - spreadsheet and word processing

Benefits

N/A

Pay

N/A

Schedule

Monday - Friday - 7:30am - 4:00pm - PST