Health Technician (Audiology)

About the role

This position is located in the Audiology and Speech Pathology Service within the Durham VA Health Care System - in the Durham (primary site) - Brier Creek - and associated facilities in North Carolina - if/when needed. The duties and responsibilities are carried out in all clinical and other patient care areas involved with the Audiology service.

Responsibilities

• Primary responsibility: patient care supporting diagnostic and treatment procedures, patient charting, and patient education that do not require a full professional audiology education or knowledge and skills represented by audiology licensure.
• Support functions include both direct patient care and administrative duties.
• Mentor and train new health technicians (Audiology).
• Develop and implement the technician role for a program in a focused area of audiology (approximately 25% of time).
• Focused work areas may include tinnitus, hearing implant, vestibular, telehealth programs, collecting outcome measures, and supporting the overall hearing aid program.
• Direct patient care duties may include, but are not limited to:
  • Triaging patients to an audiologist based on procedure complexity.
  • Performing listening checks on hearing aids.
  • Pairing hearing aids and accessories via Bluetooth technology.
  • Programming previously stored settings into hearing aids.
  • Activating remote controls.
  • Conducting hearing pass/fail screenings without interpretation.
  • Managing office supplies.
  • Tracking loaner stock hearing aid inventory.
  • Responding to routine patient inquiries (determining nature of hearing aid inquiry and responding to administrative questions).
  • Assisting patients, visitors, and others requesting information.
  • Managing infection control, patient safety, and clinical supplies for the audiology clinic.
  • Maintaining clean, disinfected instrumentation, equipment, and work surfaces.
  • Reprocessing reusable medical equipment per facility infection