Health System Director (SD, MN, IA)
GSK is evolving into a more customer-centric organization with an enterprise mindset. This role focuses on strengthening relationships with organized providers and customers in a rapidly consolidating healthcare industry. The Health System Director will execute Organized Provider Solutions and Business Unit strategies, building and managing key stakeholder relationships to influence patient access and innovation.
About the role
The Health System Director will play a pivotal role in shaping and executing strategic account plans, collaborating across functions to improve access and drive demand at the enterprise level. This position requires deep integration with account-level decision-making tools and a strong understanding of GSK’s portfolio and competitive landscape.
Responsibilities
- Shape and execute strategic account plans in collaboration with cross-functional partners.
- Coordinate account management with Market Access and Business Unit teams to identify opportunities for improving access and driving demand.
- Ensure integration and on-label access within account-level decision-making platforms (EMRs, formulary, pathways, order sets) using portfolio resources and matrix team support.
- Maintain clinical knowledge of GSK’s portfolio and competitive landscape.
- Adhere to GSK policies for compliance and risk management.
- Provide strategic insights and recommendations to optimize account plan execution.
- Monitor and analyze market trends and competitive activities to inform strategy.
- Gather insights from aligned accounts and serve as a conduit of information to the broader organization.
- Collaborate with Marketing on key initiatives and execute marketing plans across GSK’s product portfolio.
- Establish and monitor KPIs for relationship health and system of care engagement; participate in regular business reviews.
Key Competencies
- Strategic Thinking
- Collaboration and Teamwork
- Communication and Influence
- Market Insight
- Analytical Skills
- Compliance and Risk Management
Requirements
- Bachelor’s degree (BA/BS) required.
- 5+ years of demonstrated Health System experience in market access and/or account management in the Pharmaceutical/Life Science industry.
- Valid driver’s license and ability to travel 50-60%.
Preferred Qualifications
- Proficiency in understanding regional payers, large contracted customers, mid-size PBMs, and coalitions.
- Financial acumen.
- Experience working in a highly matrixed environment and influencing across multiple stakeholder groups with an enterprise mindset.
- High learning agility and ability to adapt to a continually changing product portfolio.
- Proven history of taking initiative to achieve goals with demonstrated performance.
- Proven account selling skills and ability to grow business through strategic planning and execution.
- Effective communication and strong presentation skills.
- Ability to apply Compliance Policies and Procedures (CPP) in unstructured situations.
- Experience working within patient privacy laws, including HIPAA and similar state laws.
- Strong presentation and negotiation skills.
Work Model
This role is remote with regular travel to customer sites and internal meetings. You will be part of a national team and coordinate closely with colleagues across functions.
Benefits
Visit the GSK US Benefits Summary to learn more about the comprehensive benefits program offered to US employees.
Skills
- Account Management
- Cross-Functional Work
- Data to Insights
- Digital Fluency
- Omnichannel
- Scientific Literacy