Health & Social Care Partnership Service Manager

Here at NHS Lanarkshire, we put the patient at the heart of everything we do. Each colleague within the organisation plays a key role in how we deliver our healthcare services. We proudly serve a population of 655,000 across rural and urban communities in both North and South Lanarkshire. NHS Lanarkshire is comprised of Acute Services (which currently provide hospital-based services over 3 main sites), Corporate & Property & Support Services, and North and South Lanarkshire Health and Social Care Partnerships which provide integrated primary healthcare and social care services to local communities and surrounding areas.

About the role

This is an exciting opportunity for managerial development or temporary career change on a secondment basis for 1 year. The post of Service Manager for Prisoner Healthcare is based at HM Prison Shotts, a custodial establishment which accommodates 540 adult (over 21), male, convicted prisoners, all serving long-term prison sentences of over 4 years.

The Healthcare function covers a range of healthcare components and the successful candidate will be an on-site, full-time operational lead for Primary Care Services, Mental Health Services, and Substance Misuse Services, as well as having an oversight role coordinating the in-reach and provision of Dental, Optical, Podiatry, and Physiotherapy Services, and the oversight of Secondary Care arrangements for prisoner patients who require specialist interventions.

The role will involve service development and some change management work, and the post-holder will report to the General Manager for the North HSCP Adult Health Services Unit, where the service is hosted. The working pattern for this role is Monday to Friday day shift; no on-call availability is required. This is a fixed-term post for 12 months. Where a post only has temporary funding and an existing member of NHS Lanarkshire staff wishes to apply, this will be treated as a secondment. The employee must already have written agreement from their line manager to be released on secondment before applying for the post.

Responsibilities

• Deliver operational management and leadership across all aspects of the service on behalf of the North Health & Social Care Partnership, as well as being the first and most frequent point of contact for our partner agency, The Scottish Prison Service, and the Management Team at the prison.
• Lead and provide effective operational management and leadership of a wide but defined range of staff within the Locality and possibly across the Unit, Health & Social Care Partnership, and NHS Lanarkshire.
• Provide management support to challenging clinical areas and attend case conferences and meetings to discuss care packages and complaints.
• Ensure the development and maintenance of a range of effective communication strategies to support practice and develop working relationships with other service providers.

Requirements

• Be educated, working towards, or operating at a Master’s degree level.
• Previous prison healthcare experience would be an advantage but is not essential.
• Excellent leadership and interpersonal skills to support effective negotiation, influencing, involvement, and encouragement.
• Strategic and operational management capabilities.
• Sound analytical, information management, technological, and financial management skills.
• Proven track record of partnership and collaborative working internal and external to the organisation.
• A full UK/EU/EEA driving licence is required.

Benefits

• Annual leave: 35 days including public holidays.
• Generous NHS pension scheme.
• Annual incremental salary progression.
• Paid sick leave increasing with length of service.
• NHS discounts and more.

Schedule

Monday to Friday day shift; no on-call availability is required.